Manuel Polanco

Hello, let me share a bit about myself. First and foremost, I pride myself on my adaptability; I'm always ready to adjust and keep moving forward. A strong work ethic is ingrained in me. I firmly believe that hard work is the key to success.

I welcome constructive criticism with open arms because I know it's essential for growth. Learning new methods and technologies comes naturally to me, and I'm always eager to expand my skills set. I thrive in team environments where different perspectives come together to create something greater than the sum of its parts.

I'm also able to juggle multiple tasks while maintaining attention to detail. I'm currently enrolled in Kean University's Accounting MS program, and three courses away from completion.

Financial Aid Dept. at UCNJ Union College of Union County NJ (2024-01 – Present)

• Import ISIR reports
• Help students fill out and understand their FAFSA application
• Process federal loan requests
• Assist with distributing scholarship awards
• Approve/deny SAP appeal
• Perform workshops related to federal and state aid
• Scan documents
• Customer service

Print-shop Operator at UCNJ Union College of Union County NJ (2015-01 – 2023-12)

• Program printing machines to produce marketing material
• Enter data into Excel spreadsheets
• Respond to emails and provide detailed instructions on how to properly submit print requests
• Place supply orders to replenish stock
• Routinely calibrate equipment for optimal performance
• Customer service

Medical Biller at Atlantic Imaging Group (2012-06 – 2012-08)

• Worked in debt collections
• Customer service

Security Sergeant at Trinitas Hospital (2005-01 – 2016-12)

• Supervised a shift of four officers
• Wrote incident reports
• Aided hospital staff with combative psychiatric patients
• Assisted fire department during code reds
• Customer service

MS in Accounting – Kean University

BS in Business Management – Kean University

AS in Applied Science – UCNJ Union College of Union County