Maria Segon

Bilingual healthcare professional with hands-on experience in patient care, medical administration, and clinical support within fast-paced healthcare environments. Skilled in patient intake, vital signs, EMR documentation, appointment scheduling, insurance verification, phlebotomy, EKG procedures, CPR, and eClinicalWorks (eCW). Strong background in compassionate caregiving, communication, and maintaining patient confidentiality while delivering high-quality care and administrative support.

Medical Assistant Intern at Essen Health Care (2025-10 – 2025-12)

• Roomed patients and accurately documented vital signs, medical histories, and chief complaints within EMR systems.
• Assisted providers with patient flow and ensured efficient daily clinical operations.
• Managed patient check-in/check-out procedures, appointment scheduling, insurance verification, and co-payment collection.
• Responded to incoming calls, relayed clinical messages, and processed prescription refill requests according to office protocol.
• Assisted with referral authorizations, medical records requests, and administrative documentation.
• Maintained professionalism and compassionate patient care in a high-volume healthcare environment.

Home Health Aide at Home Health Aide (HHA) (2015-01 – Present)

• Provide compassionate daily care and assistance with activities of daily living, including bathing, dressing, grooming, and mobility support.
• Monitor and record patient vital signs while observing and reporting changes in patient condition.
• Assist with medication reminders and ensure adherence to prescribed care plans.
• Maintain clean, safe, and sanitary patient environments in accordance with healthcare safety standards.
• Coordinate appointments and support patient emotional well-being through attentive and respectful care.
• Build strong relationships with patients and families through effective communication and reliability.

Assistant Teacher at Supportive Children's Advocacy Network of New York (SCAN-NY) (2013-07 – 2018-08)

• Assisted lead teachers with classroom instruction, lesson implementation, and daily student activities.
• Provided one-on-one and small group support to reinforce educational concepts and student engagement.
• Supervised classroom activities while maintaining a safe, organized, and positive learning environment.
• Prepared classroom materials, visual aids, and educational resources to support instruction.
• Supported students with diverse learning needs through individualized assistance and encouragement.
• Maintained records and monitored student progress through observation and reporting.

Certification in Medical Assistant in Medical Assistant – Ace Institute of Technology (2025-12)

High School Diploma – Bronx Guild High School (2013-06)