Mariah
Business Operations & Team Leadership
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About
Business operations leader with experience driving growth, strengthening customer service, and developing teams. Skilled in operations management, staff training, inventory control, and creating supportive learning environments.
Experience
Adult Education Teacher - Hope House
(2026)
- Develop lessons in literacy, GED preparation, workforce readiness, and continuing education
- Assess learner needs, create individualized plans, and track progress toward academic and career goals
- Collaborate with staff and community partners to support learner success and improve programs
Business Operations Manager - Starbucks Coffee Company
(2020 - 2025)
- Drove 80% growth within two years while overseeing nationwide operations
- Managed daily store operations, inventory, team workflows, and customer concerns
- Coached and developed baristas while upholding service, safety, and operational standards
Kindergarten and First Grade Teacher - Tanglewood Elementary
(2018 - 2020)
- Developed standards-aligned lesson plans and organized classroom activities and projects
- Identified individual learning needs and communicated progress to parents
- Supported students’ academic and social-emotional development in partnership with families
Kindergarten Teacher - Primrose of Upper Kirby
(2016 - 2018)
- Created a safe, structured classroom and delivered age-appropriate lessons supporting children’s academic and social development
Pre-Kindergarten Teacher - University of Houston’s Children’s Learning Center
(2014 - 2016)
- Assessed student progress, adapted instruction, and integrated educational technology in a safe, inclusive classroom
Customer Service & Merchandise Associate - J.C. Penney
(2016 - 2018)
- Drove sales through customer service, visual merchandising, associate training, and specialty department management
Special Needs Health Aid - N. G. & B Enterprises
(2010 - 2013)
- Provided individualized care, monitored safety and progress, and collaborated with interdisciplinary teams
Education
Prairie View A&M University (2016 - 2019)
University of Houston (2012 - 2014)
Houston Community College (2010 - 2012)
