McKenzie Bell

Analytical and execution-driven Operations Consultant with 6+ years of experience leading high-impact business transformations at the intersection of Insurance operations, data strategy, and technology enablement. Proven track record of operationalizing business strategies for large-scale enterprise clients, including Humana and Centene Corporation. Fully prepared for up to 60% travel to drive onsite client engagements and lead cross-functional teams through complex supply chain and digital transformations

Senior Business Intelligence Engineer at HUMANA (2026-01 – Present)

• Accomplished the E2E modernization of enterprise marketing and operational dashboards as measured by 100% alignment with leadership KPIs and reporting accuracy by reverse-engineering complex data models in Snowflake to support insurance-driven business insights.
• Directed E2E data ingestion and integrity workflows in Snowflake, performing manual and automated row-count audits, schema mapping, and CSV-to-table transformations to verify data availability and accuracy prior to production dashboard refreshes.
• Mentored and developed a high-performing delivery pod as measured by a 100% technical readiness rate for newly onboarded associates by designing a curriculum focused on ETL troubleshooting, lifecycle management, and professional standards.
• Directed the end-to-end operational governance for a suite of enterprise dashboards, implementing standardized SOPs and QA frameworks that reduced reporting latency and ensured 100% data integrity for CenterWell leadership.

Solution Lead Engineer|Product Owner at CENTENE CORPORATION (2022-06 – 2025-12)

• Defined and owned the product road map for enterprise data modernization, aligning business objectives with engineering delivery to accelerate analytics capabilities across multiple business units.
• Led cross-functional agile teams in integrating Snowflake and Kafka to support real-time data synchronization, reducing latency by 25% and enabling product-led insights for operations and reporting.
• Developed and prioritized product requirements, user stories, and acceptance criteria to support new API-based data pipelines; improved system reliability by 20% through proactive life cycle management.
• Orchestrated automated data refresh cycles in Databricks using SQL and Python scripting to synchronize upstream source availability with downstream BI visualizations, eliminating reporting gaps and reducing data latency for executive stakeholders.

Power BI Administrator at ACCENTURE|Tennessee Valley Authority (2020-05 – 2022-06)

• Led enterprise-wide transition from Tableau to Power BI, managing multiple Power BI instances, licenses, and governance policies; partnered with senior leaders to establish integration standards and version control across departments.
• Drove analytics transformation road map, managing enterprise-wide Tableau-to-Power BI migration in a hybrid delivery environment that improved reporting performance by 25% and established new KPI frameworks for decision-making.
• Built SQL-based data models and Power BI visualizations to support cross-functional operational reporting and analytics dashboards.
• Designed and executed automated QA scripts in Python to validate data integrity during ingestion cycles.

Test Analyst at ACCENTURE|MetLife (2019-11 – 2020-05)

• Led Azure cloud migration governance, applying Agile, Waterfall, and hybrid delivery models to manage the RAID log, coordinating cross-functional teams to proactively mitigate risks and ensure timeline alignment with stakeholder expectations.
• Directed end-to-end migration process, guiding cross-functional teams through environment validation, defect triage, and release readiness checkpoints that improved delivery accuracy and reduced post-deployment issues by 25%.
• Applied systems-thinking principles to validate dependencies and ensure workflow continuity across test, staging, and production environments.

BBA in Business Economics – Georgia State University (2014-01 – 2018-12)