Michael Statini
Customer-focused professional with 5+ years of experience in customer service
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About
Customer-focused professional with 5+ years of experience delivering exceptional customer service in retail, healthcare, and hospitality environments. Proficient with computer systems, Microsoft Office (Word, Excel, and Outlook), inventory management software, and data entry. Known for strong communication, organization, problem-solving, and the ability to build positive relationships with customers and coworkers.
Seeking an opportunity where outstanding customer service and computer skills contribute to organizational success.
Experience
Shift Leader - Everyday Coffee Company
(2026-04)
- Provided friendly customer service in a fast-paced environment.
- Assisted with daily store operations and team leadership.
- Processed customer transactions accurately and efficiently.
Inventory Support Specialist - Mid-Hudson Regional Hospital
(2020-11 - 2026-04)
- Provided excellent customer service to hospital departments by ensuring timely delivery of medical supplies.
- Maintained accurate inventory records using computerized inventory systems.
- Processed purchase requests, performed data entry, and generated inventory reports.
- Collaborated with multiple departments to resolve supply issues efficiently.
Department Manager - Walmart
(2015-03 - 2020-11)
- Managed daily operations for the Hardware, Paint, and Automotive departments.
- Delivered exceptional customer service while resolving customer concerns.
- Trained and supervised associates to provide outstanding customer experiences.
- Managed inventory, merchandising, scheduling, and sales performance.
- Utilized inventory management software and handheld technology.
Education
High School Diploma - Beacon High School
