Mohammad Farhan

Detail-oriented and hands-on Systems & Network Professional with a strong academic foundation in Computer Science and practical experience in network configuration, troubleshooting, and systems administration. Proficient in managing Cisco routing and switching environments, configuring VLANs, and executing physical layer deployment tasks. Experienced in utilizing packet analysis tools like Wireshark to diagnose and remediate network anomalies.

Proven ability to interpret technical runbooks, adhere to strict change management procedures, and collaborate with cross-functional engineering teams to ensure successful delivery of project milestones with minimal disruption to business operations.

Network & Infrastructure Support Specialist (Internship) at Techobytes Technologies (2023-12 – Present)

• Performed hands-on network installation, configuration, and troubleshooting tasks within staging and deployment environments.
• Utilized Wireshark and Nmap for packet analysis, route/switch troubleshooting, and network remediation to ensure optimal performance.
• Assisted in pre-staging, provisioning, and post-install validation activities for hardware deployment initiatives following strict technical runbooks.
• Documented system configurations, network modifications, and site-specific details in alignment with project and client standards.
• Adhered to formal change management and escalation procedures during maintenance windows to minimize service disruptions.

Infrastructure & Systems Support Assistant (Part-Time) at Ahmed's Institute of Excellence (2022 – 2023)

• Supported local IT infrastructure, assisting with the physical layer setup including cabling validation, hardware labeling, and basic troubleshooting in the local IDF environment.
• Collaborated with remote engineering teams to debug connectivity issues, manage local user authentication, and ensure stable network performance.
• Maintained detailed inventory and documentation of site hardware, network connections, and system updates.

Master of Science in Computer Science – University of Illinois (2025-12)

Bachelor of Technology in Computer Science – JNTUH College of Engineering (2023-10)