Sharon Butler

Detail oriented professional seeking a part-time position in a positive, cooperative environment.

Pet Stylist/ Mentor at The Yuppy Puppy Pet Spa (2023-10 – 2025-07)

• Communicated with pet parents at check in and check out.
• Bathed and groomed dogs based on breed, client wishes and condition of the coat.
• Provided detailed notes for each groom completed.
• Communicated with front desk staff, boarding staff, and playcamp staff regarding groom dogs when necessary.
• Provided walk in services such as nail trimming and filing, ear cleaning, anal gland expression, and area trims.
• Assisted new groomers with their growing skills.
• Assisted other groomers with animal restraint.
• Performed cleaning duties in all areas of the salon.

Customer Service Representative at The Home Depot (2023-02 – 2023-06)

• Assisted multiple customers at once via chat, assisting with new and existing orders, and to answer general questions regarding merchandise and store policies.
• Performed data entry to document each customer interaction.
• Spoke with vendors and delivery agencies regarding customer orders and issues.
• Processed returns, re-orders, and refunds using computer systems.

Pet Grooming Externship Coordinator at Animal Behavior College (2021-10 – 2023-01)

• Managed over 200 student accounts at once within the grooming instructional program.
• Researched and contacted pet grooming salons in the U.S. and Canada to find mentors for grooming students.
• Matched students up with sites for externships based on schedule and location requirements.
• Created, sent and received documents through email pertaining to student externships.
• Communicated with students and mentors daily by phone and email.
• Performed data entry to maintain accurate and current files for students and pet grooming salons.
• Received awards for being a top performing coordinator and for excellent communication and response time with students.
• Used self management skills in order to successfully work full time at home.

Pre-K Teacher at Primrose Schools (2021-01 – 2021-10)

• Prepared and implemented Primrose curriculum.
• Guided children's learning as they participated in learning centers.
• Lead large and small groups in the areas of Math, Literacy, Science, Social Studies and Music.
• Assessed student learning.
• Communicated student progress with parents.
• Served meals.
• Supervised outside play.

Owner and Groomer at Under Your Woof Dog Grooming (2008-10 – 2020-08)

• Bathed and groomed dogs in client homes according to client requests and needs of the dog.
• Cleaned bathing and grooming areas.
• Accepted payment in forms of cash, check and credit cards.
• Maintained business website and Facebook page.
• Scheduled appointments by phone, text, email, and in person.
• Maintained and ordered supplies and tools.
• Maintained client records.
• Maintained financial records.

Professional Pet Stylist at PetSmart (2004-08 – 2008-09)

• Bathed and groomed dogs according to customer requests and needs of the dog.
• Checked in and checked out customers.
• Entered and updated customer information in the computer.
• Answered phones and booked appointments.
• Cleaned salon.
• Assisted customers in the store.
• Received an Excellence in Customer Service award.

Bachelor of Science in Early Childhood Education – University of Missouri (1997 – 2001)