Niko McLaughlin

Reliable, people-focused professional with 6+ years of experience in fast-paced operations, customer service, and hospitality, currently completing an Associate's Degree in Business Administration. Proven track record coordinating with teams, operating equipment safely, and delivering consistent service to clients and the public. Seeking to bring strong work ethic and communication skills to an entry-level administrative or sales role in a Boston-area office.

Turf Maintenance Technician at Golf Course Management (2026-03 – Present)

• Mow greens, fairways, approaches, and rough to daily course standards, adjusting cutting heights and patterns for optimal playing conditions
• Rake, edge, and maintain bunkers, and reset cups daily to USGA pin placement guidelines
• Apply fertilizer and other turf treatments on a set schedule, maintaining accurate records and adhering to safety protocols

Zamboni Driver at Boston Sports Institute (2025-08 – Present)

• Operated and maintained ice resurfacing equipment on a strict schedule, demonstrating reliability and attention to detail under time constraints
• Supported daily operations at a hockey rink facility, helping maintain a safe and welcoming environment for members and guests

Construction Laborer at The MacDowell Company (2023-06 – 2025-08)

• Collaborated with project teams on residential and commercial site work, managing multiple job requirements simultaneously to meet client deadlines
• Installed utility, irrigation, and drainage systems requiring precision, technical understanding, and adherence to safety standards
• Executed detailed finish work on client-facing hardscape and landscape features, balancing efficiency with quality standards

Busser / Server at Legal Sea Foods (2022-11 – 2024-05)

• Delivered attentive, high-volume customer service in a fast-paced dining environment, including guest greeting, seating, and menu guidance
• Built rapport with guests and provided informed food and beverage recommendations, strengthening customer satisfaction and repeat visits

Medium Equipment Operator II at Framingham Parks & Recreation (2022-05 – 2023-06)

• Maintained public parks, athletic fields, and green spaces for community and municipal use, supporting planting and grading projects

Server at Doolin's Pub (2019-03 – 2021-09)

• Provided attentive table service and accurate order handling in a high-traffic hospitality setting

Grounds Crew at The Meadows Golf Club (2019-03 – 2021-09)

• Performed daily maintenance on golf course grounds to club standards, working closely with staff and interacting regularly with members and guests

Associate's Degree in Business Administration – Massachusetts Bay Community College (2027-05)

High School Diploma – Framingham High School (2018-06)