Norma Hinds
DINING ROOM SERVER | GUEST SERVICE | CUSTOMER CARE
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About
Warm, dependable, and service-focused professional with more than 20 years of experience working with customers, clients, and members of the public. Brings strong interpersonal skills, attention to detail, organization, patience, and a proven ability to maintain welcoming and orderly environments. Experienced in responding to individual needs, working as part of a team, managing multiple responsibilities, and providing courteous service.
Seeking to bring these transferable strengths to a Dining Room Server position.
Experience
Library Assistant - NEW YORK PUBLIC LIBRARY - New York, NY
(2014-06 - 2026-07)
- Welcomed and assisted patrons in a busy public-service environment, responding to questions and individual needs with patience and professionalism.
- Provided courteous, attentive service to people of varying ages and backgrounds and helped create a welcoming experience.
- Maintained clean, orderly, and organized public areas while ensuring materials and shared spaces were ready for use.
- Managed multiple daily responsibilities efficiently while remaining attentive to patron requests.
- Worked cooperatively with staff to support smooth day-to-day operations and address service needs.
- Organized, sorted, and returned materials accurately, demonstrating strong attention to detail and consistency.
- Built a long record of dependable attendance, service, and commitment over more than 12 years.
Quality Inspector / Inventory & Customer Service Associate - RICHLINE GROUP - New York, NY
(2006-01 - 2014-05)
- Provided professional customer and client service, responding to questions, concerns, and requests in a courteous manner.
- Maintained organized inventory and work areas and assisted with stock tracking and product organization.
- Inspected merchandise carefully for quality and accuracy, demonstrating strong attention to detail.
- Worked with coworkers and other departments to resolve customer and operational concerns efficiently.
- Balanced multiple responsibilities in a fast-paced environment while maintaining accuracy and service standards.
- Developed positive client relationships through dependable follow-through, clear communication, and respectful service.
