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Nydia Yates

Nydia Yates

Office Management/CSR/Editor/Sales

Talent
ChicagoMember since August 19, 2026
ExcelCustomer ServiceStatistical AnalysisCalculusCold CallingStore managementPOSSalesResearchManagementOffice management
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ExcelCustomer ServiceStatistical AnalysisCalculusCold Calling

About

Willing to relocate to: Virginia. Authorized to work in the US for any employer

Experience

Clinique Counter Manager - Belk - Durham, NC

(2021-08 - 2021-09)

  • Cleaned up area that had been shut down for two years, moved sales in "Gift", meet selling goals
  • Customer recognition by Head store management team for selling, email capture, stock replenishment, download apps, CHARM excellent customer service
  • Monetary awards, gift cards
  • Built clientele book
  • Open and closed store, stock, inventory daily, signage
  • Cashier for other departments as well as commissioned sales in Louis Vuitton and luxury handbags, and Fine Jewelry

Key Holder/Sales Associate - ZALES, THE DIAMOND STORE - Morrisville, NC

(2021-01 - 2021-07)

I sale clear stones and all of jewelry stock to customers in a personalized manner to make them come back and make our store their destination for all of their jewelry needs

  • Open and close the store
  • Met all five goal standards including ESP, Credit, Add-On, Inventory, Count, Stock, Appointment Setting, Jewelry Inspection, Cleaning, Full Mastery of All POS Functions
  • Event Coordinator special Sales Event
  • Jewelry Repair

Bridal Sales Consultant - David's Bridal - Durham, NC

(2021-01 - 2021-02)

Sold bridal gowns and worked with alterations of the gowns.

Jewelry Specialist - Jared Gallery of Jewelry - Schaumburg, IL

(2017-08 - 2018-08)

  • Sell jewelry, have 5 standard personal goals, daily, monthly and yearly
  • Jewelry repair
  • Proficient in all POS transactions, financial reports, count, shipment, price reductions
  • Opening and closing store process
  • Daily clienteling

Key-Holder/Manager - PIERCING PAGODA INC - Orland Park, IL

(2016-11 - 2017-05)

  • Open and closed store, sold several types of jewelry and pierced customers ears
  • Dropped off deposit
  • Daily conference calls
  • Set daily selling goals for team, addons, credit, KPI, piercing goals
  • Recapture and recovery
  • Built a clientele book
  • Team training
  • Received recognition for top selling: addons, credit
  • Promotion to Jared Galleria of Jewelry

Event Specialist/Coordinator - B.J. Wholesale Club - Owings Mills, MD

(2014-01 - 2014-12)

Supervisor - Carter's / Arundel Mills - Hanover, MD

(2013-01 - 2014-12)

Christian Gross /Supervisor, Linda White/ Store Manager

Substitute Teacher - Annapolis Area Christian School - Annapolis, MD

(2000-01 - 2007-12)

Taught various subjects from lower to high school level and assisted as a Prayer Chaplain

Associate Minister - Cornerstone Church of God & Long Reach Church of God - Columbia, MD

(1990-01 - 2005-12)

  • Founded the Cornerstone Kids for Christ Outreach Ministry and led the Hospitality Ministry
  • Served as the Children's Choir Director and Founder of the Youth Liturgical Dance Ministry

Teacher - Long Reach Christian Academy - Columbia, MD

(1999-01 - 2000-12)

First Grade

Sales Associate - Lord & Taylor - Columbia, MD

(1999-01 - 2000-12)

Sold Clinique cosmetics and became a "Selling Star" within a month.

Sales Associate - Lord & Taylor - Columbia, MD

(2007-01 - 2008-12)

  • Build a Book
  • All Register Functions
  • Key Holder Duties
  • Financial Reports(Hourly)
  • Loss Prevention
  • Inventory
  • Stock
  • POS

Sales Associate - Lord & Taylor - Columbia, MD

(2010-01 - 2011-12)

  • Build a Book
  • All Register Functions
  • Key Holder Duties
  • Financial Reports(Hourly)
  • Loss Prevention
  • Inventory
  • Stock
  • POS

Pharmacy Technician - Chicago's Hospital - Chicago, IL

(1988-01 - 1990-12)

  • Dispatched prepacks and delivered unidose
  • Assisted with order-entry, unit delivery, and stock management
  • Performed various In-Patient and Out-Patient duties at facilities including University of Chicago's Hospital, Lakeside Veteran's Hospital (Chicago), Westside Veterans Hospital (Chicago), and the Veteran's Medical Administration Hospital in D.C.

Telemarketer - Manpower - Chicago, IL

(1987-01 - 1990-12)

  • Performed cold calling and data-entry in order to facilitate the sale of medical magazines and other products
  • Conducted election surveys

Radiology Research Technician - Loyola University of Chicago - Chicago, IL

(1982-01 - 1983-12)

  • Performed a comparative study of blood clotting times using Hexabrix and Renographin-40 dispersed through graphing with human blood plasma and laboratory mice
  • Utilized statistical analysis, chemical equations, and calculus equations to determine results which were used to verify conclusions in a medical journal

Education

Master's degree - Theology - Capital Bible Seminary (2000-07 - 2012-05)

B.S. - Sociology - Loyola University of Chicago (1990-01 - 1990-12)

Skills

Office Management/CSR/Editor/Sales

Reviews

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