Osei Harper

Passionate and experienced educator with a diverse professional background and a commitment to fostering a positive and engaging learning environment. Adept at applying innovative teaching methodologies and developing comprehensive curriculum plans that meet the needs of all students. Recognized for strong leadership, cultural awareness, and dedication to continuous professional development.

Professional Experience

Northwestern Mutual, Flushing, NY

Lead Principal Engineer/Federated Architect (08/2020 - 12/2022)

• Directed teams and projects, aligning efforts with business goals and team charters. Developed and delivered training programs on innovative solutions, ensuring seamless project execution and operational efficiencies. Designed and implemented student-centric teaching methodologies to enhance learning outcomes.
• Led the design and implementation of innovative solutions, ensuring seamless project execution and operational efficiencies.
• Mentored, cross-trained, and led classroom-style trainings and lectures to various groups of 3 to 30 professionals. Developed training materials and assessed trainee performance.
• Leveraged technical expertise to create engaging, technology-enhanced learning environments that foster student engagement and collaboration.

Windows Performance Architect (11/2019 - 06/2020)

• Assessed and enhanced endpoint performance, collaborating with engineers to document findings and propose improvements. 

Windows/Virtualization Architect (09/2018 - 11/2019)

• Advised clients on infrastructure reviews and designs, managing Citrix architecture, and deploying solutions. 
• Mentored staff on various curricula to ensure professional communication with clients. 

Identity and Access Management (IAM) Lead (10/2017 - 06/2018)

• Managed a global team, overseeing IAM tasks and ensuring compliance with all regulatory requirements. 
• Trained and mentored staff on new applications and processes. 

Lead Virtualization Architect (03/2017 - 09/2017)

• Directed virtualization initiatives, designing and implementing complex virtual environments.

Master of Science: Information Technology Management - Western Governors University

ACADEMIC PROJECTS

• Graduate Capstone: Created a complete proposal, communications, financial, resource, risk, and execution plan for a hypothetical firm utilizing the cumulative knowledge and skills gained during the graduate business management program. 
• Power, Influence, and Leadership: Cultivated effective leadership communication, built personal influence, enhanced emotional intelligence (soft skills), generated ideas and encouraged idea generation in others, resolved conflicts, and positioned me as an influential change agent within different organizational cultures.
• IT Sourcing and Development: Identified which stakeholders, documents, tools, and skills were necessary to ensure successful sourcing and support of a global IT project. Explain and support how adherence to ethics, understanding regulations, and sensitivity to multiculturalism can contribute to the project's success. Proposed appropriate sourcing and operational strategies for the global IT project. 
• Managing Technology Operations and Innovation: created partnerships with business and IT stakeholders, incorporating innovation into the organization. Formulated the alignment of IT operations with an organization's strategic vision and objectives. Managed resources and business processes to support an operationally efficient and innovative IT environment. Determined the viability of current and new business processes and tools to support technology operations and innovation in the organization. 
• Financial Management: Created IT capital and operating budgets that met an organization’s mission and goals. analyzes how financial information influences organizational decision-making, operational sustainability, and productivity. Managed the acquisition and replacement of technology resources for an organization.

ACADEMIC PROJECTS

• Undergraduate Capstone: Created a business plan for a hypothetical firm utilizing the cumulative knowledge and skills gained during the undergraduate business management program 
• Probability & Statistics: Interpreted categorical and quantitative data using appropriate numerical measures and graphical analysis; evaluated variables by creation and interpretation of numerical summaries and visual displays 
• Information Systems Management: gained understanding of the implementation and maintenance of sustaining information systems; Developed effective strategies for planning, analyzing, and designing systems 
• Marketing & Business Communication: Performed competitive analysis and secondary market research in specific industry verticals; processed queries for market research requests that were presented in white paper reports 
• Quality, Operations & Decision Science Concepts: Developed process documentation and supply chain and fleet management program business analysis.