Operations Manager at Galaxy Services Corp (2015-01 – 2024-12)
Promoted from entry-level technician to Operations Manager within 1 year — held full management authority for 8 years
- Directed 24/7 operations across 500,000 sq ft of commercial airline and industrial facilities; led 10-person team across 3 shifts with 100% schedule adherence and zero lost-time incidents over 8 years.
- Negotiated and managed $250K+ in annual vendor contracts covering HVAC, security, and waste services — delivering 12–22% year-over-year cost savings through competitive bidding and performance audits.
- Applied Lean principles to eliminate operational waste — reduced facility downtime 18% by replacing reactive maintenance cycles with standardized preventive scheduling and root-cause analysis.
- Managed RFIs, submittals, material tracking, and compliance documentation for a regulated industrial environment handling hazardous materials and waste.
Day-Shift Operations Manager at Ziggfelds Entertainment Inc. (2015-07 – 2019-07)
Promoted through 4 roles in under 2 years: Door Staff → Bar Operations → Head of Security → Day-Shift Manager
- Served as sole management authority on-site during all operating hours — no GM or ownership present — for a 35-person, 21+ live entertainment venue generating nightly high-volume revenue.
- Maintained 100% inventory accuracy on $500K+ in cash, liquor, and A/V equipment through nightly audits and digital tracking systems; zero serious incidents across 4 years.
- Cross-trained across every operational function before promotion — bar, security, floor operations — giving firsthand command of what every team member managed.
Founder & CEO at Daisy Cutter Designs (2020-04 – Present)
- Built B2B laser-engraving and rapid-prototyping business from zero to consistent five-figure annual revenue as sole operator — generating sufficient income to purchase a home within 6 years.
- Managed full production cycle from client consultation and CAD design through CNC fiber laser manufacturing, QC, and same-week delivery; achieved 95%+ repeat and referral client rate.
- Applied Lean production principles as sole operator — eliminated 30% of material waste and cut lead times 50% (10 days to under 5) through standardized workflows, inventory controls, and single-piece flow processes.
Sergeant (E-5) — Artillery / Fire Direction at United States Marine Corps (2006-05 – 2010-05)
- Led fire-direction teams of 2–200 Marines in live-fire and combat environments during deployment to Iraq (2007–08); located and countered 50+ enemy mortar and rocket origins under direct fire.
- Reduced false-alert rate 50% through equipment re-calibration and tactical data analysis; trained and qualified 24 junior Marines on radar operations and fire-support coordination.
