Prerana Chand
Motivated and customer-facing professional with experience in hospitality, sales, and business development
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About
Motivated and customer-facing professional with experience in hospitality, sales, and business development. Seeking opportunities to leverage strong communication, relationship-building, and customer service skills in a dynamic team environment.
Experience
Front Desk Agent - SOMM Hotel & Spa - Woodinville, WA
(2025-09)
Provided guest services and front desk support in a fast-paced luxury hotel and spa environment.
- Provided exceptional guest services by managing check-ins, reservations, and resolving guest concerns in a fast-paced environment.
- Delivered professional customer service while coordinating reservations, guest requests, and front desk operations.
- Served as the first point of contact for guests, providing personalized service and maintaining efficient front desk tasks.
Business Development and Marketing Manager - Brumley Law Firm - Kent, WA
(2024-03 - 2025-12)
Drove business growth through strategic relationship management, referral network development, and marketing initiatives that increased company visibility and client acquisition.
- Cultivated and maintained referral partnerships with chiropractors, physical therapists, and healthcare providers to generate new client opportunities.
- Represented the firm through community outreach, networking events, and strategic relationship-building efforts to expand market presence.
- Developed and executed marketing initiatives that enhanced company awareness, strengthened professional partnerships, and supported client growth.
Sales Representative - Dwayne Lanes - Arlington, WA
(2023-07 - 2024-02)
Generated vehicle sales through customer relationship management, product knowledge, and consultative sales techniques while delivering an exceptional customer experience.
- Guided customers through the vehicle purchasing process by identifying needs, presenting options, and explaining features, financing, and ownership benefits.
- Built and maintained strong customer relationships through consistent follow-up, resulting in increased customer satisfaction and repeat business.
- Consistently met sales goals by utilizing effective communication, negotiation, and problem-solving skills in a fast-paced sales environment.
Education
Bachelor of Science - Physiology - Seattle Pacific University
