Rae Obanion
Office Management, Customer and Client Services
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About
Seeing employment with a professional company in a role that will allow me to utilize my full capabilities as well as being given the opportunity to grow and learn both personally and professionally.
Experience
Patient Access-Registration I - Kettering Health
(2025-04)
- Registering patients in both outpatient and Emergency departments
- Reviewing patient accounts to ensure contact and insurance information is current and correct
- Assisting and educating patients about financial assistance programs
Patient Care Associate - LYP (Love your Patient)
(2022-01 - 2022-06)
Assisted clients for a local Doctor's office, both in bound and out bound calls as well as in bound and out bound emails and messages.
- Assisted with scheduling and verifying appointments, medication refills, relaying messages to Doctors, Nurses and MA's
- Verifying information as needed
- Knowledgeable of HIPAA Laws and regulations
- Shows compassion, empathy and urgency
Family Manager
(2022-01 - 2024-12)
Relocated to new city
Administrative Assistant - American Tire Distributors, Inc.
(2011-01 - 2016-12)
Performed various duties in this position included but not limited to:
- Greeting customers both by phone and in person
- Processed billing documents, checks, credit card payments as well as cash, always with 100% accuracy
- Handled AP/AR as well as collections if necessary
- Assisted wholesale customers with credit applications, verified information such as DBA names, legal names and tax information with both the BBB and Secretary of the State for OH, IN and KY
- Performed data entry and dispatching of company trucks
- Interviewed, helped in the hiring decision and trained new employees
Dispatcher/Broker and Office Manager - West Chester Logistics/West Chester Trucking, LLC.
(2007-01 - 2010-12)
Performed various duties in this position included but not limited to:
- Greeted clients and drivers by phone, email and in person
- Always provided excellent service to both clients and drivers
- AP/AR, payroll, data entry and billing
- Logging hours for both drivers and equipment as well as tracking and entering maintenance for the fleet
- Handled all DOT and OSHA safety compliance issues and paperwork
- Truck load and less than a truck load brokering and dispatching for both owner operators and company drivers
- Interviewed, hired and trained new employees
Education
Certificate of completion - Computer Programming - Scarlet Oaks Vocational School (1998-01 - 1998-12)
Graduated - Colerain Senior High School (1995-01 - 1995-12)
