Rebecca Jorgensen

Strengths-based, AI-enabled people-development executive with over 15 years of experience in cultivating high-performing remote teams within purpose-driven, service-oriented, tech-enabled mid-sized U.S. companies. Renowned for transforming high-potential individual contributors into confident, aligned emerging leaders who enhance culture, performance, and organizational clarity. Expertise includes scaling people operations, fortifying leadership capabilities, and designing human-centered systems that foster growth, alignment, and an exceptional employee experience.

Committed to integrating responsible AI tools into leadership development and organizational effectiveness while maintaining trust and a human touch; the belief that people drive a company's success is at the core of every initiative.

Director of Human Resources Operations at Flex Technology Group (2021-04 – 2026-03)

Led People Operations across North America during accelerated, private-equity-backed growth, overseeing Total Rewards, HRIS, Compliance, and EHS for a distributed workforce of 1,400+. Built scalable, tech-enabled people systems that strengthened culture, leadership capability, and organizational clarity.

• Directed enterprise Total Rewards strategy focused on equity, transparency, and employee well-being, delivering $400K+ in annual cost savings.
• Increased Employee Net Promoter Score by 25% YoY through intentional culture design, strengths-based development, and improved employee experience systems.
• Developed and launched strengths-based leadership programs that increased leadership capability, internal mobility, and succession readiness across remote teams.
• Integrated AI-enabled tools into feedback, engagement, and development workflows to improve clarity, coaching quality, and decision-making for emerging leaders.
• Scaled HR Operations team from 3 to 6 to support growth from 800 to 1,400 employees across multi-state locations.
• Implemented a company-wide compliance training program achieving 97% completion.
• Modernized HRIS, benefits, and learning platforms to support a remote, tech-enabled workforce.

Director of Human Resources, HR Business Partners at Flex Technology Group (2020-04 – 2021-04)

Built and led the national HR Business Partner function supporting multi-state operations and senior leadership during a period of disruption and transformation.

• Designed leadership and talent management tools that improved role clarity, accountability, and performance outcomes for emerging leaders and high-potential employees.
• Guided workforce transitions during COVID-19, including furloughs, reintegration, and change communications with clarity and empathy.
• Strengthened organizational effectiveness through cross-functional partnership and people-centered decision-making.
• Enhanced employee experience through strengths-based coaching and improved communication systems.
• Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

Corporate Human Resources Manager at Flex Technology Group (2018-05 – 2020-04)

Supported enterprise growth through acquisition and organizational transformation.

• Led HR integration for 19 acquisitions, unifying benefits, payroll, policies, and employee experience across newly acquired organizations.
• Partnered with senior leaders to embed people strategy into quarterly business planning and operational decision-making.
• Designed career progression frameworks to support internal mobility, engagement, and retention across shared services teams.
• Analyzed employee engagement surveys, identifying areas for improvement and driving strategic initiatives.
• Oversaw compliance with labor laws and regulations, mitigating risks associated with HR practices.
• Managed complex employee relations cases from investigation through resolution while mitigating legal risks.

Director of Human Resources at TheBestIRS (2016-08 – 2018-05)

Served as the solo HR leader responsible for building foundational HR infrastructure, launching strengths-based development programs, and elevating leadership capability in an entrepreneurial company.

• Built HR infrastructure from the ground up as a solo HR leader.
• Launched Gallup Q12 Engagement Survey and strengths-based development programs.
• Automated onboarding processes and improved SLA compliance.
• Provided coaching and consultative support on performance, inclusion, and employee relations.
• Facilitated leadership training programs to cultivate future leaders within the organization.
• Managed employee relations, addressing concerns and promoting a positive workplace culture.

Business Owner / Career Coach at People's Choice Consulting, LLC (2014-06 – 2016-04)

Delivered individualized coaching programs and business operations management in a fully remote, entrepreneurial environment.

• Delivered individualized coaching programs that enabled clients to clarify career direction and build actionable development plans, contributing to a 95% goal-achievement rate across engagements.
• Enhanced client marketability through resume optimization, targeted positioning, and structured mock-interview coaching, resulting in notable improvements in confidence and interview performance (self-reported + observed).
• Managed full-cycle business operations, including client delivery, scheduling, financials, and marketing—maintaining 100% on-time delivery and consistently high client satisfaction in a fully remote, entrepreneurial environment.

Master of Science in Social Administration – Case Western Reserve University (1996-05)

Bachelor of Science in Human Development & Family Relations – University of Connecticut (1994-05)