Rebecka Andersson

Hospitality professional with 15+ years of restaurant experience and a strong background in guest service, team support, staff training, and fast-paced operations. Known for creating welcoming guest experiences, resolving issues calmly and professionally, and leading by example during high-volume service. Extensive food and beverage knowledge with experience assisting guests with menu recommendations, dietary accommodations, and service recovery.

Seeking a Restaurant or Café Manager / Assistant Manager position where strong leadership, operational support, and customer-focused service are valued.

Server / Trainer at Casadoro (2025-04 – Present)

• Deliver exceptional guest service in a fast-paced, high-volume restaurant environment.
• Support daily operations by maintaining efficiency, professionalism, and strong communication during busy shifts.
• Use TOAST POS daily to manage orders, process payments, resolve billing issues, and ensure order accuracy.
• Train and mentor new hires on service standards, menu knowledge, workflow, and POS procedures.
• Resolve guest concerns quickly and professionally to maintain customer satisfaction and positive dining experiences.
• Collaborate closely with kitchen staff and management to ensure smooth service execution.

Baker / Owner at Sweet Swede (2024-01 – Present)

• Operate and manage a cottage food bakery, overseeing customer orders, scheduling, production, and fulfillment.
• Build strong customer relationships through personalized service, attention to detail, and consistent communication.
• Coordinate multiple deadlines while maintaining product quality and organization.
• Market products at local events and food fairs, helping grow repeat business and customer loyalty.
• Manage inventory, planning, and daily operational responsibilities independently.

Server at The Charles (2022-11 – 2025-04)

• Provided high-quality service in a busy restaurant while maintaining composure and accuracy under pressure.
• Assisted with training new staff on restaurant procedures, guest service expectations, and POS operations.
• Handled guest concerns, payment issues, and service recovery with professionalism and efficiency.
• Supported opening and closing responsibilities to ensure smooth daily operations.

Server at Treva Restaurant & Bar (2020-08 – 2022-10)

• Delivered attentive, knowledgeable service with a strong focus on guest experience and hospitality.
• Guided guests through menu selections, wine pairings, and dietary accommodations.
• Used food and beverage expertise to increase sales and enhance customer satisfaction.
• Assisted in maintaining team communication and efficient service flow during peak hours.

Server at Trumbull Kitchen (2018-11 – 2020-08)

• Managed multiple tables and guest needs simultaneously in a high-volume dining environment.
• Assisted with onboarding and coaching new team members on workflow and service standards.
• Maintained strong attention to detail while handling transactions and customer requests efficiently.

Nanny / Personal Assistant at Private Families (2014 – 2018)

• Managed schedules, organization, transportation, and daily support responsibilities in high-trust environments.
• Demonstrated strong communication, multitasking, and problem-solving skills while handling time-sensitive requests.
• Maintained professionalism, reliability, and discretion while supporting busy households.

High School Diploma in Food & Beverage, Culinary Studies – Virginska (2006-06)