Sales Manager at Stevinson Chevrolet (2012-03 –01/2026) • Led high-volume, multi-department retail operations with full accountability for revenue performance, staffing, and customer experience.
- Built and developed high-performing teams through structured hiring, onboarding, coaching, and performance management systems.
- Implemented process improvements that increased operational efficiency, accountability, and consistency across departments.
- Collaborated cross-functionally to align sales, finance, and service functions, improving overall business performance.
- Drove measurable improvements in customer satisfaction through disciplined execution and team accountability.
New Vehicle
Director at Suss Buick Gmc (2010-03 – 2012-03) • Led strategic turnaround of underperforming business unit, restoring team performance and customer satisfaction metrics.
- Designed and executed sales and operational strategy that increased customer satisfaction from 80% to sustained top-tier performance.
- Rebuilt team structure through targeted recruiting, clear performance expectations, and accountability systems.
- Strengthened operational controls and reporting to improve productivity, consistency, and profitability. Operations & Business Development Manager at Scheiner Commercial Group (2007-01 – 2009-01) • Directed day-to-day operations and business development for commercial construction projects totaling $5M+ annually.
- Built strategic partnerships with developers and general contractors, expanding recurring revenue streams.
- Improved estimating and project management processes, reducing job costs by 75% and increasing performance margin.
- Oversaw project execution, scheduling, and cross-functional coordination to ensure on-time, on-budget delivery.
General
Manager / General Sales Manager / Finance Director at Ford Motor Company (1997-06 – 2007-06) • Directed large-scale business operations with responsibility for revenue, financial performance, staffing, and customer experience.
- Managed $17M in inventory assets and $100K monthly marketing budget to drive revenue growth and market share.
- Led and developed a workforce of 100+ employees across sales, finance, and operations functions.
