Rixi Peer

Bilingual Administrative Assistant/Front desk receptionist

Talent

Boston, MAMember since October 28, 2026

Data entryAttention to detailMicrosoft OfficeCustomer serviceEnglishAdministrative Support & Office OperationsCustomer Service & Client RelationsData Entry & Record ManagementGoogle Workspace & Productivity SoftwareEmail Correspondence & CommunicationOrganizational & Time Management SkillsHelp Desk & Desktop SupportCustomer Inquiry ResolutionBilingual Communication: English, SpanishTeam Collaboration & Problem Solving

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Data entryAttention to detailMicrosoft OfficeCustomer serviceEnglish

About

Meticulous taks driven customer service professional with more than 8 years of experience working within the analyst support, seeking a position to utilize my current skills. Ability to work within a fast paced-High stress environment, working directly with people to answer questions, restock inventory, maintain the office clean and store and handle cash and credit. Speak 5 languages.

Currently seeking for a position to utilize my education, industry experience, and current skills to increase profits and align company values with business objectives.

Willing to relocate: Anywhere

Experience

Bilingual Administrative Assistant/Front desk receptionist - Wellness chiro dynamic - Dorchester, MA

(2025-04)

Calendar Management & Scheduling for the customers
Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
Multi-Line Phone Systems & Professional Phone Etiquette
Financial Transaction Processing & End-of-Day Balancing
Attention to Detail & Accuracy
Confidential File & Information M

Bank Career Training - JVS Boston - Boston, MA

(2024-08 - 2024-10)

Completed 80 hours training with participation from Bank of America, East Boston Savings Bank, TD Bank, Rockland Trust, Chase Bank, Needham Bank, Citizens Bank, and many more.
Practiced Essential Customer Service skills focusing on handling customer complaints and cross-selling
Trained in Banking responsibilities including processing checks, understanding credit/debit, cards, basic loans and investments and utilizing technology.
Studied concepts such as bank safety, the federal Reserve, and Banking regulations.

Analyst/ customer service - Teleperformance - São Paulo, SP

(2019-08 - 2022-06)

worked as analyst of system for Facebook ads platform.
My job consisted to chat with people who making ads on Facebook platform.
Helped with rejected ads.
Assisted with payment for their ads,
Helped the customers when they lost their account management.
Helped create a business manager account.
Utilized tools like Business Object Overview, Knowledge Base
Utilized excel to report all the step made to help the customers.

Front Desk Receptionist - Hotel e suites congonhas - São Paulo, SP

(2019-04 - 2020-04)

As a receptionist, I serve as the first point of contact for visitors and customers, creating a welcoming and professional environment. My responsibilities include answering and directing phone calls, greeting guests, scheduling appointments, managing calendars, responding to emails, and providing general administrative support. I maintain accurate records, perform data entry, handle incoming and outgoing mail, organize files, and assist with office operations to ensure everything runs smoothly.

I also coordinate with team members, respond to customer inquiries, resolve routine issues, and maintain confidentiality when handling sensitive information.

Cashier - Extra Hipermercado - São Paulo, SP

(2018-10 - 2019-10)

Managed Cash and credit/debit cards
Create a welcoming experience for customers. Greeting them as they entered and exited
Handling money at the start and end of each shift
Resolve customer complaints and provide relevant information