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United States
Find professionals and candidates
Escalations
Boston

Escalations in Boston, United States

Explore 11 escalations professionals in Boston

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Looking for a Escalations?

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11people found for Escalations in Boston

In Boston

Scott Martin

Director of Public Safety and Emergency Management

Boston, City of Boston, Suffolk

Expertise in crisismanagement, security policy development, threat assessment, and de-escalation techniques.

Anna Dukess

Executive Assistant Extraordinaire

Boston, City of Boston, Suffolk

management having actively participated on management teams and leadership committeesTrusted communicator skilled in de-escalation

Daniel Dadi

Former IT professional

Everett, City of Everett, Middlesex

Through working with a senior technician and other two interns on multiple projects inside and outside TSS, I worked on and escalated

Stephen Ovalles

IT Support Specialist

Boston, City of Boston, Suffolk

End User Support Technician (Fidelity Investments, 2023 - 2024)I managed Level 2 escalations,

Danny Dang

Student

Boston, City of Boston, Suffolk

i>Dunkin Donuts Crew Member June - July 2019Diffused and resolved escalated

Ericca Sadler

Empowering Teams Through Organization

Boston, City of Boston, Suffolk

Customer service, answering phones, emails, responding to technology ticketsResolve basic issues, assess others for escalation

Tom Shepley

Cloud Engineer AWS

Boston, City of Boston, Suffolk

• Troubleshoot and resolve complex issues across software, networking, API integrations, and databases, escalating

Samson Lee

Innovating Customer Success

Boston, City of Boston, Suffolk

• Maintain close communication with customers on their needs through proper channels and/orescalations to mitigate

Priscilla Malobela

System Admin | Cybersecurity Analyst

Boston, City of Boston, Suffolk

Provided advanced technical support for complex systems issues whilst collaborating with support teams to address and resolve escalated

Jeffrey Fatchalline

Brings order to chaos...

Boston, City of Boston, Suffolk

Implemented a formal escalation process to address at-risk requests with senior executives to assess “can we” versus

Bryan Paul

Sr Cybersecurity Professional

Boston, City of Boston, Suffolk

· Led Samsung cybersecurity incident response and support of escalations by implementing mitigation tactics such

Near Boston

Olivia Grabowski

Customer Service Representative

Peabody, City of Peabody, Essex

Has a goodunderstanding of working with different customer demographics,satisfying customer requests, and de-escalating

Linda Dunn

Customer Service Manager

Tewksbury, Town of Tewksbury, Middlesex

customer service teams, overseeing domestic and international order processing, shipping coordination, billing support, and escalation

Madhavi Ganna

ITIL/ITSM/Agile/PMP

Quincy, City of Quincy, Norfolk$1/hour

Hire their servicesclient service delivery manageroperations managerproject manager

Capable of resolving escalated issues arising from operations and coordinating with other departments.

SeungUn Nam

Manufacturing Technician

SAP ERPEnvironment MonitoringAseptic Technique+5

. • Escalated shift notes and passdowns to the next shift team in tier meetings.

Elena Novak

Billing Manager Claims • Denials Net Health

Marblehead, Town of Marblehead, Essex

- Collaborated with payers to resolve escalated issues and ensure clean‑claim submission.

Ethan Johnson

Customer Service Representative

Bridgewater, Town of Bridgewater, Plymouth

Was given additional responsibilities overseeing the teams' performance, task handling, additional products, escalating

Mercis Arias

Traumatic Brain Injury Specialist

Beverly, City of Beverly, Essex

Onbrand24, Beverly, MA Team Lead●escalations●Hertz Rentals

Lynn Mbabazi

Senior Shareholder Specialty/Team Lead

Boxborough, Town of Boxborough, Middlesex

Facilitated client escalation to relevant teams for swift problem resolution as per set standards.

Emily Murphy

Regional Manager

Norton, Town of Norton, Bristol

▪ Resolved escalated customer issues professionally, positioning the location as a "reptile magnet" store and driving