Romick Miguel
Executive Assistant | Operations & Leadership Support | HIPAA-Trained Administrative Professional
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About
Detail-oriented Executive Assistant with 10+ years of experience supporting leadership, coordinating complex schedules, and managing high-volume administrative workflows. Known for maintaining strict confidentiality, improving operational efficiency, and delivering strong client service.
Experience
Tax Preparer & Administrative Assistant at CNY Utmost Services (2020-01 – Present)
- Provide executive-level administrative support including calendar coordination and workflow management
- Prepare and file 300+ tax returns annually with 99% accuracy
- Manage confidential financial data with compliance standards
- Communicate with 50+ clients weekly to resolve issues
- Reduce processing time by 20% through improved organization
Owner-Operator / Business Manager at RV Auto Transport (2018-01 – Present)
- Oversee full operations including scheduling and logistics coordination
- Coordinate 100+ jobs annually with 95% on-time rate
- Increase repeat business by 30%
- Manage contracts and financial tracking
Lead Customer Service Representative at Central Florida Expressway Authority (2014-01 – 2018-12)
- Supervised 15+ employees and improved efficiency by 25%
- Handled escalated concerns and reporting
Substitute Teacher at Kelly Services (2014-01 – 2020-12)
- Managed classrooms of up to 30 students
- Maintained structured environments and communication
Education
Bachelor of Arts in Business Administration – Talladega College
