Russell Day

Resourceful and adaptable. Known for completing tasks efficiently and accurately. Possesses skills in inventory management, data analysis, and logistics coordination. Excels in problem-solving, adaptability, and teamwork to ensure optimal stock levels and reduce discrepancies.

Committed to continuous improvement in processes to enhance operational efficiency. Strong background in optimizing warehouse operations, improving stock management through simplified strategies, and ensuring a seamless flow of goods. Strong organizational skills, communication skills, and the ability to work under pressure.

Over a decade of customer service experience further strengthens communication and teamwork capabilities.

Inventory Specialist at Torrey Holistics (2023-04 – Present)

Full-service Cannabis store offering a wide variety of state approved and lab tested cannabis products.

• Promoted from Inventory Clerk to Inventory Shift Lead after 3 months on the job due to exceptional organizational performance.
• Managed stock levels through efficient receiving and inventory practices that resulted in being 20% more efficient than previous employees.
• Identified opportunities for process improvement within the organization which resulted in the Company updating SOPs for a better workflow.
• Using inventory management software, responsible for generating weekly, monthly, and quarterly reports on inventory movements and stock levels. From these reports, recommendations were made on inventory opportunities for future orders.
• Conduct regular inventory audits to ensure maintained accuracy.
• Daily interactions with Management and Director level supervisors that have led to strong relationships and a collaborative mindset.

Data Entry and Warehouse Management at Castlehouse Construction (2011-10 – Present)

Door and Window Company focused on serving San Diego County Homeowners, Contractors, and Interior Designers. Worked Part-Time to Full Time throughout tenure depending on Company needs.

• Prepare quotes for Clients that include detailed measurements and specifications of products for each order. Include additional opportunities to upgrade or change offerings to better suit the Client's needs.
• Solicit Sales by phone or email to new or existing customers to see what opportunities there may be to increase revenue.
• Collect payments, track receipts, and appropriately deposit and record all transactions.
• Manage weekly truck delivers by inspecting all items received, helping to unload them and organize them in the Warehouse to be efficiently ready for the upcoming pick-ups and deliveries.

Delivery Shift Lead at Mankind Dispensary (2018-10 – 2020-11)

Cannabis dispensary focused on offering high quality products, reliable education and a shopping environment that is welcoming and informative.

• Started off as a Delivery Driver, was promoted to Dispatch and then Delivery Shift Lead. Achieved this growth through strong understanding of the customer, the product, and how to operationally be efficient.
• Earned Employee of the Month in February 2019.
• Lead and mentor a team of delivery drivers ensuring efficient deliveries and customer service. Planned the delivery schedule that accomplished shift goals and handled performance coaching disciplinary action as needed.
• Followed strict cannabis regulations and company policies, including proper handling of cash, product and customer information.

Server, To Go Bar at Sammy's Wood Fired Pizza (2015-10 – 2018-10)

Restaurant with wood fired pizza and bar services.

• Handled the Opening and Closing of the Bar Area by preparing the Cash Register funds and making sure the area was clean and tidy for customers.
• Responsible for answering the phone and taking all To Go orders, ensuring accuracy and a polite attitude towards all customers.
• Seated new customers, informed them of daily specials, took orders, and checked on satisfaction of meals. Also responsible for checking IDs as needed and pouring drinks from the bar.

High School Diploma – University City High School