Saleah Mitchell

Compassionate, organized, and customer-focused professional with experience in front desk operations, hospitality, and administrative support. Proven ability to create positive first impressions, manage check-in and check-out processes, answer multi-line phones, schedule appointments, process payments, and resolve customer concerns with professionalism and empathy. Recognized for strong communication, attention to detail, and the ability to multitask in fast-paced environments while providing exceptional service and supporting efficient daily operations.

Front Desk Agent - River Street Inn - Savannah, GA

(2025-02 - 2025-05)

• Greeted guests warmly and created a welcoming first impression during check-in and check-out.
• Managed reservations, room assignments, and guest requests while maintaining accurate records.
• Answered multi-line telephone calls, responded to questions, and directed inquiries appropriately.
• Processed cash and credit card payments accurately and balanced daily transactions.
• Resolved guest concerns promptly while maintaining a positive customer experience.
• Coordinated with housekeeping and other departments to ensure efficient guest flow.
• Maintained a clean, organized, and professional front desk area.

Cashier / Server - Chicken Salad Chick - Savannah, GA

(2024-06 - 2026-01)

• Delivered exceptional customer service in a fast-paced, high-volume environment.
• Accurately processed cash, credit, and debit card transactions.
• Handled multiple customer requests while maintaining professionalism and efficiency.
• Worked collaboratively with team members to ensure smooth daily operations.
• Maintained a clean, organized, and welcoming dining environment.

Summer Camp Counselor - City of Savannah - Savannah, GA

(2025-05 - 2025-07)

• Supervised groups of children during daily activities, field trips, and recreational events.
• Ensured participant safety while promoting a positive, inclusive, and engaging environment.
• Communicated effectively with parents, campers, and fellow staff members.
• Planned and led age-appropriate activities while managing multiple responsibilities.

Teacher's Assistant - Crossing Jordan Learning Academy

(2023-11 - 2024-04)

• Assisted teachers with classroom organization and daily administrative responsibilities.
• Supported attendance tracking, lesson preparation, and classroom routines.
• Maintained accurate records and communicated effectively with teachers, staff, and families.
• Helped foster an organized, welcoming, and productive learning environment.

High School Diploma - Savannah Arts Academy (2025)