INSIDE SALES REPRESENTATIVE - VP SUPPLY CORP - Syracuse, NY
(2023-01 - 2025-01)
- Achieved a 100% data fidelity rate across client accounts by utilizing CRM software to track outbound calls and document technical solutions, resulting in streamlined pipeline transparency for management.
- Optimized client product matching by conducting consultative diagnostics on over 250+ electrical, plumbing, and HVAC systems, resulting in actionable technical recommendations tailored to client infrastructure requirements.
- Expanded the regional business footprint by initiating 5+ targeted outbound B2B discovery calls per day, resulting in the acquisition of new enterprise service contracts.
WAREHOUSE ASSOCIATE - VP SUPPLY CORP - Syracuse, NY
(2022-01 - 2023-01)
- Achieved a 15% reduction in item processing times by leading the deployment of an RF paperless pick/pack management system, resulting in modernized inventory tracking across the facility.
- Minimized supply chain distribution delays by auditing and cross-referencing advanced shipping notices, bills of lading, and pick slips, resulting in zero administrative compliance errors.
- Resolved 100% of escalated client shipping discrepancies by collaborating directly with procurement and warehouse managers, resulting in sustained, positive long-term customer relationships.
HVAC TECHNICIAN - UNITED AIR TEMPS - Atlanta, GA
(2021-01 - 2022-01)
- Achieved a 100% customer satisfaction score across random client surveys by performing complex electro-mechanical troubleshooting and component diagnostics, resulting in maximum system uptime.
- Reduced residential grid energy consumption by installing, configuring, and testing smart programmable thermostats, resulting in optimized environmental efficiency for residential clients.
- Accelerated hardware installation timelines by reading and interpreting blueprint schematics and engineering designs, resulting in accurate physical layer deployments.
STAFF WELDER - FARMER SIGNS - Atlanta, GA
(2020-01 - 2021-01)
- Achieved zero structural failures by expertly welding small, medium, and large-bore alloy piping layouts, resulting in high-durability infrastructure that met precise engineering designs.
- Mitigated worksite hazards and downtime by strictly enforcing OSHA safety protocols and performing rigorous quality-control stress tests, resulting in a 100% accident-free record.
- Streamlined project execution workflows by collaborating directly with site engineers and construction managers to forecast, specify, and procure project-critical tools and machinery, resulting in a 100% on-time deployment schedule across all client assignments.
