Stephen Everett

Professional Commercial Sales Customer Service

Talent

Flower Mound, DentonMember since November 6, 2022

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About

Summary

Customer Service Experience

• Listens to associates, customers, or management with passion.

• Retail associate who eagerly and efficiently helps associates or customers.

Objective

• Problem solver who is confident, devoted, efficient, energetic, and happy about serving customers, seeking to use my customer service skills to give businesses or customers positive experiences.

Experience

Lowe’s: Professional Commercial Sales Customer Service Associate Loader Advocate

November 2022-January 2024

Duties

Analyzed, handled, or verified account data, accurate exchanges, Business-to-Business sales operations development, internet orders, orders, payments, prices, receipts, or returns in Customer Relationship Management Software responsibly.
Happily, led, or obeyed management or teams with or without them nearby.
Helped associates, businesses, or customers in person or on the phone.
Presented or registered clients, customers, or key stakeholders with IDs, installations, Lowe’s credit cards, Lowe’s Pro Rewards and Partnership Programs, or protection plans.
Reduced customers’ struggles by giving good customer support with project knowledge to regularly receive positive customer feedback.
Regularly cleaned, lifted 80 + lb, organized, protected, or stocked product displays or sales stands with or without a team.
Trained Assistant Managers, Cashiers, Customer Service Sales Associate Advocates, Loaders, Professional Cashiers, Professional Sales Specialists, Professional Services Sales Floor Department Supervisors, or the Store Manager.
Traveled to meetings, training, or to help other shops, worked other duties as the job required.

Lowe’s: Customer Service Sales Associate Advocate

June 2021-August 2022

Duties

Analyzed, handled, or verified account data, accurate exchanges, Business-to-Business sales operations development, internet orders, orders, payments, prices, receipts, or returns in Customer Relationship Management Software responsibly.
Happily, led, or obeyed management or teams with or without them nearby.
Helped associates, businesses, or customers in person or on the phone.
Presented or registered clients or customers with IDs, installations, Lowe’s credit cards, or protection plans.
Reduced customers’ struggles by giving good customer support with project knowledge to regularly receive positive customer feedback.
Regularly cleaned, lifted 80 + lb, organized, protected, or stocked product displays or sales stands with or without a team.
Trained Cashiers or Customer Service Sales Associate Advocates.
Traveled to meetings, training, or to help other shops, worked other duties as the job required.