Founder & Executive Administrative Operations Specialist - Mindhunter Management - Remote
(2026-02)
- Provide fractional executive and administrative operations support, organizing priorities, calendars, correspondence, digital records, project trackers, and client-facing workflows.
- Create practical templates, standard operating procedures, status-reporting tools, and document systems that improve consistency and follow-through.
- Coordinate virtual meetings, action items, deadlines, and communications while handling sensitive information with discretion.
Guest Services Coordinator - Genesis HealthCare - Exton, Pennsylvania
(2024-04 - 2024-10)
- Served as a central point of contact for residents, families, visitors, and internal teams in a high-volume healthcare environment.
- Managed multi-line communications, visitor records, data entry, scanning, filing, and administrative requests while maintaining HIPAA-aligned confidentiality.
- Partnered with nursing, admissions, and administrative staff to resolve concerns and maintain responsive service operations.
Operations Coordinator - National Cancer Institute Contract - Preferred Solutions Group - Remote / Federal Contract
(2021-06 - 2023-03)
- Supported National Cancer Institute programs and leadership through remote administrative operations, project coordination, and stakeholder communication.
- Coordinated meetings, calendars, agendas, action items, project trackers, status reports, and follow-up across cross-functional teams.
- Maintained SharePoint files, confidential documentation, records, correspondence, and operational resources in accordance with federal requirements.
- Monitored deadlines and dependencies, identified issues, escalated risks, and helped maintain continuity across multiple priorities.
Unemployment Claims Adjudicator - Alorica - Remote
(2020-12 - 2021-06)
- Reviewed unemployment claims, supporting records, and employer responses; applied policy and documented clear, defensible determinations.
- Communicated with claimants and employers, managed a high-volume caseload, and consistently met productivity, quality, and confidentiality expectations.
- Worked independently in a fully remote environment using structured workflows, case-management systems, and time-sensitive documentation.
Management Support Specialist - U.S. Food and Drug Administration (FDA), Center for Drug Evaluation and Research - Silver Spring, Maryland
(2017 - 2020-02)
- Coordinated administrative and management-support operations for federal leaders and program teams, balancing competing priorities with accuracy and discretion.
- Prepared and reviewed correspondence, briefing materials, reports, records, procurement documentation, travel requests, and meeting materials.
- Tracked assignments, deadlines, action items, and status updates; identified gaps and escalated time-sensitive concerns to appropriate stakeholders.
- Supported compliance-focused documentation, records management, internal reviews, and cross-functional initiatives within a regulated federal environment.
Administrative Support Assistant - U.S. Food and Drug Administration (FDA), Center for Drug Evaluation and Research - Silver Spring, Maryland
(2015 - 2017)
- Provided day-to-day administrative support, including calendar coordination, document preparation, data tracking, meeting logistics, correspondence, and office workflow management.
- Maintained organized electronic and paper records, handled confidential information, and supported onboarding, purchasing, and team communications.
Administrative Assistant - University of Maryland Eastern Shore - Princess Anne, Maryland
(2007-09 - 2015-05)
- Supported academic and administrative leaders with scheduling, correspondence, records, purchasing, budget tracking, event coordination, and student-facing services.
- Prepared reports, presentations, meeting materials, forms, and communications; maintained department files and monitored deadlines and requests.
- Coordinated across faculty, staff, students, vendors, and campus offices to keep departmental operations organized and responsive.
Special Education Paraprofessional - Bright Bloom Inc. / Christina School District
(2024 - 2025)
Background Investigator Trainee - 1FORCE
(2025 - 2025)
Process Server - Legal Papers, Inc.
(2025 - 2026)