Tineeca

Detail-oriented Health professional with experience managing digital records, customer information, data entry, and operational workflows. Skilled in maintaining accurate documentation, learning new systems quickly, and providing organized administrative support in fast-paced environments. Strong proficiency with Microsoft Office, electronic databases, and customer communication. Passionate about improving customer experiences through accuracy, efficiency, and compassionate service.

Cosmetic Formulation Scientist - BareNine Holistics

(2023-05 - 2025-07)

• Manage daily administrative operations including customer records, order documentation, inventory tracking, and business reporting.
• Maintain organized digital records and ensure accuracy of customer, product, and financial information.
• Process customer orders and communicate professionally regarding inquiries, updates, and resolutions.
• Utilize Shopify, payment platforms, spreadsheets, and online systems to manage business operations.
• Develop and maintain efficient workflows requiring strong organization, documentation, and attention to detail.

Associate Financial Operations Analyst - SS&C Technologies

(2023-03 - 2025-07)

• Processed and reviewed financial data with a high level of accuracy while adhering to established procedures and quality standards.
• Performed detailed reviews of account information, reports, and documentation to support operational accuracy.
• Maintained and updated records within internal systems, ensuring completeness, accuracy, and proper documentation.
• Investigated discrepancies and collaborated with internal teams to resolve data issues and obtain missing information.
• Utilized Microsoft Excel and internal platforms to organize, analyze, and maintain critical information.

Communicable Disease Epidemiologist - City of Kansas City Health Department

(2022-03 - 2023-03)

• Investigated and monitored communicable disease cases through review, analysis, and documentation of health-related information.
• Maintained accurate case records and ensured timely entry and updates of patient-related data into electronic reporting systems.
• Reviewed medical documentation, laboratory results, and case information to verify completeness and accuracy.
• Communicated with healthcare providers, laboratories, and internal teams to obtain additional information and clarify records.

Clinical Administrative Intake Specialist (Remote) - Blue Cross Blue Shield

(2020-03 - 2021-10)

• Investigated and monitored communicable disease cases through review, analysis, and documentation of health-related information.
• Maintained accurate case records and ensured timely entry and updates of patient-related data into electronic reporting systems.
• Reviewed medical documentation, laboratory results, and case information to verify completeness and accuracy.
• Communicated with healthcare providers, laboratories, and internal teams to obtain additional information and clarify records.
• Managed confidential health information while following established privacy policies and reporting requirements.

Patient Service Representative - Swope Health Services

(2017-10 - 2020-03)

• Supported daily patient access operations by assisting patients with registration, scheduling, and administrative needs.
• Verified and updated patient demographic and insurance information to maintain accurate electronic health records.
• Reviewed documentation for completeness and accuracy while following established healthcare procedures.
• Managed confidential patient information while adhering to privacy standards and organizational policies.
• Communicated with patients, providers, and internal teams to resolve questions, obtain information, and support continuity of care.

Bachelor of Health Sciences - Health Sciences - University of Missouri Kansas City