Tyesha Wynn
Results-driven operations and project professional with 8+ years of experience
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About
Results-driven operations and project professional with 8+ years of experience coordinating service projects, customer accounts, quoting, scheduling, and cross-functional teams. Proven ability to manage full project lifecycles across multiple locations, improve customer satisfaction, and drive operational efficiency. Seeking a Project Manager, Service Manager, or Operations leadership role.
Experience
Regional Project Coordinator - OTC Industrial Technologies
(2023-09)
- Manage end-to-end regional service and repair projects across multiple locations, from initial quote through completion and invoicing.
- Prepare estimates, coordinate field service schedules, track project timelines, and ensure timely customer communication.
- Partner with technicians, vendors, and internal teams to resolve issues, control costs, and improve turnaround time.
- Support customer relationships by providing proactive updates, issue resolution, and service excellence.
Project Coordinator - Bliss Plumbing
(2020-08 - 2023-09)
- Coordinated commercial and residential projects, including scheduling, job tracking, documentation, and customer communication.
- Prepared quotes, managed job files, and ensured completion of required paperwork and closeout packages.
- Improved workflow organization and supported on-time project delivery.
General Manager - Instyle Charlotte Inc.
(2017-10 - 2020-03)
- Oversaw daily operations for commercial and residential installation projects, including scheduling, payroll, and bookkeeping.
- Managed subcontractors, customer expectations, and project logistics to ensure successful completion.
Education
Coursework - Business Administration - Johnson C. Smith University
