Umesha Gowda

Certified ITIL and Lead Mainframe SME with 19 + years of result-oriented experience in Business Analysis, Design, Development, Maintenance and Production Support and Upgrade Projects. Constantly expanding my Skillset and Knowledge in adapting multiple Mainframe tools and technologies, COBOL, DB2, CICS, JCL, VSAM, Rexx, Mainframe tools technologies. Worked as a Technical Lead as well as a Sole contributor in Project deliveries.

Excellent communication and interpersonal skills help facilitate productive interactions with clients, colleagues and superiors. Dedicated, motivated and detail-oriented with a strong commitment to consistently delivering a quality product in a timely manner and a proven track record of meeting aggressive deadlines, accomplished technical expert skilled in architecture modeling, developing, and managing Best Practices, Policies and Procedures for Program Development, Administration and Modernization to support Business solutions. Knowledge and understanding of Agile Methodology and tools across Mainframe projects.

Key skills 

Strong background in Mainframe Development, data architect capabilities, data analyst, handling critical problems and support for application software using COBOL, CICS, Oracle, DB2, SQL,IMS-DB, MQ, VSAM, IIDR, Q-Replication, RACF, SMP/E, File-Aid, INSYNC, Omegamon, DB2 Performance Expert, AS/400, CA-7, Control-M, IDAA, Netezza, SAS, Easytrieve, Log Analyser, Detector, BMC Tools, PLATINUM TOOLs, File-Aid, ACF2, CyberArc, RMF, ISMF, Masking, Endeavor, Siebel, Peoplesoft, Watson AI, SAP technologies.

Lead Mainframe Developer

IBM, United States | Oct 2019 - Present

As a Lead Mainframe Developer

• Delivered major C2C migration of data from CRIS to CSS Application. This migration enhanced the customer experience, streamlined the operations, simplified the billing process and improved meter services, all while supporting clean energy programs.

• Increased resiliency & positioning for componentization​​
• Single source of data, access, & format​​
• Processing efficiencies, resource optimization and elimination of duplicate work

• Successfully Delivered Rhode Island Divestiture Customer project from Database perspective with the Move Group 4b rollout on August 16th, 2024. This move group was the 5th of 6 planned deployments to move the Rhode Island Energy business from National Grid to PPL. 
• Delivered NACHA Compliance project successfully.

• Worked extensively on COBOL, CICS, DB2, JCL, VSAM technologies, coded COBOL-DB2 programs.
• Worked through all the software project life cycle, done high level design to system/integration testing.
• Took care of production support on 24x7 basis, took care of incidents and changes on a timely manner, to meet SLA.
• Prepared High Level and Low level technical design document as per business design requirements.
• Worked closely on encryption tools and technologies across National Grid systems, also worked on Gaudium tool, SOX compliance requirements.

Lead Mainframe Developer

National Grid U.S, | Oct 2019 - Present

Project name: National Grid Application Development and support

National Grid is an energy company operating in the UK and US. It delivers electricity and gas safely, reliably and efficiently to the customers and communities it serve – all while working towards a clean energy future.

As a Mainframe Lead

Actively participated in a kick off meeting which officially initiates the project.

Participating in JAD joint application design and discuss the project requirement in detail with impact analysis.

Involved on GBE project activities such as replication setup, discussions and setup of stored procedures.

Worked closely with functional and technical project leads, subject matter experts SMEs and other business groups to identify, analyze business requirements.

Trained junior members in the project, helped them to resolve technical issues

Senior Mainframe Developer

United Parcel Services, India | Feb 2017 - Oct 2019

As a Senior Mainframe Developer, introduced a new enhancements and optimized coding procedures for the programs, Architected and implemented the new project and I also took care of external interfaces connecting with complex architecture.

Conducted regular meetings with colleague Developers and stakeholders for the discussions about current proceedings and to discuss about blocking issues if any.

Contribution

Prepared technical design documentation as per the business needs, lead coding and unit testing.

Provided fixes for the defects or change control in system testing and UAT Phase.

Worked with business system analysts for the new change control and mandates, implemented the code in production using version control tools.

Worked towards new IBM tools, methods to have improved performance/processes.

Make sure that UPS project system's health checks are good always across Development and production environments.

Extensively involved in Interface testing across project landscapes to production Systems.

Extensively took part in performance testing activities across the project systems.

Worked on SQL tuning for the COBOL-DB2 programs, to identify performance improvement options in a big picture.

Worked on health check activities on all production and non-production

Systems across the landscapes

Worked on Performance Tuning for Application program and User Queries

Extensively involved on all issues, actively involved in the meetings and coordinated until the issue get resolved and took precautions wherever possible to avoid similar issues which will help client and business and resolved technical query from team.

Senior Mainframe Developer

RABOBANK Netherlands, Netherlands | Feb 2016 - Jan 2020

Project name: RABOBANK Netherlands

Rabobank Group is an international financial services provider operating on the basis of cooperative principles. Rabobank Group offers retail banking, wholesale banking, asset management, leasing and real estate services, with emphasis on providing a comprehensive package of financial services in the Netherlands. Internationally the Rabobank Group is focused on the food and agriculture sector.

As a Senior Mainframe Developer. My responsibilities are to work with client requests and to perform CRM releases from Lead Developer perspective in the project. I also took care of external interfaces connecting with complex architecture.

Prepared code modification log for every system Annuity, UL and TRAD to keep track of Mod

Took initiatives to automate CRM data fixes, to help client in a better way.

Lead Development meetings to co-ordinate about regular updates along with stakeholders in scrum calls.

Worked towards new IBM tools, methods to have improved performance/processes.

Took initiative and worked towards SIEBEL Innovation Pack 2016, Siebel 19 world's largest Siebel system.

Took care of Development and Chain Siebel systems performance across Siebel CRM Releases.

Make sure that RABO BANK project database system's health checks are good always across SIEBEL development environments.

Extensively involved in SIEBEL Innovation Pack 2016 and Siebel 19 migration from project landscapes to production systems.

Extensively took part in performance testing activities across the project systems.

Worked on Performance Tuning for Application program and User Queries

Extensively involved on all issues which are relevant to new developments, actively involved in the meetings and coordinated until the issue get resolved and took precautions wherever possible to avoid similar issues which will help client and business and resolved technical query from team on COBOL/CICS/DB2.

Mainframe Developer

AIG, India | Jul 2013 - Jan 2016

Project name: AIG Eminence and Center of Excellence

AIG ECoE Project is Insurance based project and ECoE deals with PAYGO reporting and Reinsurance activities for the AIG Clients.

Contribution

As a Senior Mainframe Developer, my responsibilities are to work on code change requests from clients and to perform any new request in the project. In this role, I have also performed DB2 application programmer activities I also took up peer code reviews.

Impact Analysis of new modification provided by American Family.

Monitoring Production Batch cycles and addresses the tickets raised.

Provided fixes for the critical technical problems.

Responsible for production system maintenance and monitoring for problems. 

Database Administrator

International Business Machines, Europe, India | Sep 2008 - Jul 2013

Project name: Nordic International Leasing System

NiLS (Nordic International Leasing System) Application manages the financing contracts of IBM Global Financing and controls the financed assets for a country's credit organization. This spans the life of each contract from inception to termination and the life of each asset from first recording to final disposition. This application is currently deployed in 17 countries and 20 instances.

As a System Engineer, responsible for Analysis, design, development, testing and implementation of maintenance and enhancement requests for mainframe applications in NiLS.

Contribution

As a Database Administrator, I was responsible for DB2 maintenance in test and production:

Deliver new and complex high-quality solutions to clients in response to varying business requirements

Any issues and errors will be resolved and thereby helping the client to overcome business bottlenecks

Ensure that development is performed as per requirements

Helped development team in tuning DB2 queries to increase performance in production system.

Responsible for effective communication between the project team and the customer

Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results

Utilize in-depth knowledge of Technical experience in Mainframe technology to deliver solutions to customer.

Mainframe Application Developer

Zurich Financial Services | Jul 2005 - Aug 2008

Project name: Zurich Financial Services

Zurich Financial Services and its subsidiaries (collectively the Group) is an insurance based financial services provider with a global network. The group also distributes noninsurance products, such as mutual funds, mortgages and other financial service products, from selected third party providers.

Contribution

I was assigned the following responsibilities.

Worked with Business Analyst in translating business requirements into Functional Requirements Document and to detailed design Documents

As a core team member, helped other team members to acquire good technical knowledge

Gather requirements and write specification and functional design documents for enhancements and customization; Analyze product impact

Coordinate and communicate tasks with developers, extensively involved in working with CICS and JCL requirements

Ensure that development is performed as per requirements

Communicate activities/progress to project managers, business development, business analysts and clients

• Develop implementation and test plans, build software acceptance criteria, coordinate and work with clients to oversee the acceptance and dissemination process.

Computer Science and Engineering, Computer Science, Visvesvaraya Technological University, IN, 2005