Akhona Galada

A highly motivated and detail-oriented professional with a strong background in administration and sales. Adept at managing schedules, handling confidential information, and ensuring smooth office operations. Skilled in customer service and relationship-building, driving sales success through personalized assistance and strategic communication.

Proficient in Microsoft office applications and committed to continuous learning and professional growth. A reliable and adaptable team player with a proactive approach to problem-solving and efficiency.

Administrator at Godikela Transportation (2020-07 – 2023-02)

Managed administrative operations and provided supervisory support

• Managed company schedules, coordinated calendars, and arranged travel logistics
• Organized and maintained filing systems for important company records, ensuring accurate documentation
• Drafted, edited, and processed business correspondence, memos, and reports
• Monitored office supplies and placed orders to maintain efficient operations
• Handled messages, calls, and document transmission with confidentiality and discretion
• Supported managers with administrative tasks to streamline workflow and improve efficiency

Sales Assistant at Tekkie Town (2023-10 – 2025-01)

Provided customer service and sales support in retail environment

• Provided excellent customer service, assisting customers with product selection and queries
• Maintained in-depth product knowledge to offer informed recommendations to customers
• Processed transactions efficiently while ensuring accuracy in handling payments
• Managed stock levels, organized merchandise displays, and ensured store cleanliness
• Built strong customer relationships to enhance sales performance and brand loyalty
• Worked collaboratively with the team to meet sales targets and improve store performance

National Senior Certificate in General Education – Republic of South Africa Department of Education (2018-12)

Grade 12 in General Education

Certificate in Human Resources and Employee Management Training in Human Resources