Anele Kambule
Customer Service Consultant
Talent
DurbanMember since June 11, 2026
Customer Relationship Management
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Customer Relationship Management
About
Dedicated and customer-focused Consultant with over 10 years of experience in retail, customer service, sales, and customer relationship management. Proven ability to achieve sales targets, resolve customer concerns, and deliver exceptional customer experiences while supporting business objectives.
Experience
Customer Service Assistant at Woolworths (2015-06 – 2021-05)
- Delivered excellent customer service in a fast-paced retail environment.
- Processed cash and card transactions accurately.
- Resolved customer complaints professionally.
- Supported merchandising, stock replenishment, and inventory control.
- Contributed to team and sales objectives.
Connect Consultant at Woolworths (2021-05 – Present)
- Provide professional customer support and product recommendations.
- Handle customer enquiries and resolve concerns effectively.
- Maintain customer records and administrative documentation.
- Achieve sales targets and support customer retention initiatives.
- Utilise Microsoft Office and company systems for daily operations.
Education
Diploma in Corrections Management – University of South Africa (2024)
National Senior Certificate in Matric – Adams College of Education (2012)
Skills
Customer Service Consultant
