Basetsana Lelake

Customer Service Agent

Talent

KrugersdorpMember since September 27, 2026

Communication skillsLeadership skillsTeam playerFast learnerProblem solverWorking under pressure

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Communication skillsLeadership skillsTeam playerFast learnerProblem solver

About

Seeking a challenging role as a customer care agent/client service, where I can apply my extensive background customer service experience. I aim to use all that I have learned thus far to produce greater results of what is expected from me with honesty and integrity.

Experience

Sales Agent at O'KEEFE & SWARTS (2020-07 – 2022-02)

Customer Service Agent at Rage Distribution (2023-01 – 2025-03)

Assisting stores with advanced customer service experience to promote greater results for the company as a whole.
Ensuring that customers get the best experience when shopping and when they need assistance with exchanging or refunds of items bought.
Ensuring that we treat all customers fairly with respect and with a smile at all times

Shop Assistant/General Worker/Butchery Wrapper at PNP CRADLESTTONE FRANCHISE (2025-03 – 2026-07)

Reason for leaving: CONTRACT ENDED

Education

Matric – Mosupatsela Senior Secondary School (2018)

IT Academy Certificate

Skills

Customer Service Agent

Reviews

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