Chad Louw

Professional and detail-oriented administrator with experience in client account management, collections support, customer service, and business administration. Skilled in maintaining accurate records, handling account queries, arranging payments on overdue accounts, and communicating professionally with clients. Experienced in CRM systems, Microsoft Office, data capturing, and multitasking in fast-paced environments.

Seeking an opportunity where I can contribute strong administrative, communication, and account management skills in a billing accounts role.

• Managed and maintained client accounts to ensure accurate and updated customer information.
• Assisted clients with account queries, payment follow-ups, and administrative support.
• Contacted clients regarding overdue accounts and followed the correct procedures for collections and payment arrangements.
• Maintained professional communication with clients via telephone and email.
• Performed data capturing, document management, emailing, scanning, and reporting duties.
• Utilized CRM systems and Microsoft Office to manage customer information and track account activity.
• Coordinated with internal departments to ensure smooth account and service processes.
• Built and maintained strong customer relationships through excellent service delivery.
• Assisted with scheduling, reporting, and administrative support functions.
• Achieved sales and client service targets while maintaining professionalism and accuracy.

Waiter

• Taking Orders
• Multi-tasking
• Working under pressure
• Preparing orders for client
• Preparing store during opening and closing
• People skills and communications skills
• POS Terminals
• Trustworthy with shops money til cashup
• Point of Sales
• Upselling

National Senior Certificate(2015)