Nikita Phillips

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I am a hard working individual and highly adaptable, I am always open to new ideas and have excellent interpersonal skills. I am a positive individual and very responsible. I consider myself to be very loyal and highly dependable. I have an energetic personality and I am very enthusiastic.

I am a professional person and have the capability to make it in any company. I believe that core values such as patience and dedication which are essential for this profession can be found in abundance in me. I pay attention to detail, I am flexible and quick to learn new skills and I am eager to learn from others. I am keen to work for a company with a great reputation.

I have excellent references and would be delighted to discuss any possible vacancy with you at your convenience. I believe I can fit easily into your team because my excellent interpersonal skills give me the ability to work with many different types of people.

Thank you for taking the time to consider this application, I look forward to hearing from you in the near future.

Yours sincerely

Nikita Prisy Phillips

PREVIOUS EMPLOYMENT (1)

PASSENGER SERVICE AGENT

COMPANY: Menzies AVIATION

LOCATION:O.R. Tambo INTERNATIONAL AIRPORT

JOB DESCRIPTION: HANDLE BAGGAGE CLAIMS, LOAD CARGO,

ANSWER CUSTOMER INQUIRIES ON THE PHONE

AND IN PERSON, SELL AND COLLECT TICKETS,

ASSIST PASSENGERS WITH SPECIAL NEEDS, CHECK IN PASSENGERS USING AIRLINE COMPUTER

SOFTWARE, MAKING ANNOUNCEMENTS AND ASSISTING WITH BOARDING AND SECURITY.

PREVIOUS EMPLOYMENT (2)

OUTBOUND CALL CENTRE

COMPANY:CBS PRINT CONSUMABLES (PTY) LTD

LOCATION:SANDTON

JOB DESCRIPTION: ANSWER INCOMING CALLS FROM CUSTOMERS TO

TAKE ORDERS, ANSWER INQUIRIES AND

QUESTIONS, HANDLE COMPLAINTS, TROUBLESHOOT PROBLEMS AND PROVIDE INFORMATION.

INSTITUTE ATTENDED:Damelin College

QUALIFICATION: FUNDAMENTAL OF MICROSOFT OFFICE TOOLS

YEAR STUDIED: 2013

QUALIFICATION:CABIN CREW LICENCE

INSTITUTE ATTENDED:QAS AVIATION ACADEMY

YEAR STUDIED:2013

HIGH SCHOOL QUALIFICATION: NATIONAL SENIOR CERTIFICATE

SCHOOL ATTENDED: Liverpool Secondary

YEAR STUDIED:2012