Ntsekiseng Melato

Paralegal Studies graduate and Legal Administrator with over 6 years' experience in legal and regulatory administration. Skilled in administrative support, records management, stakeholder communication and coordinating high-volume administrative process. Experienced in committee support, agenda compilation, reporting, and regulatory coordination. Currently a Senior Administrator at the Legal Practice Council, supporting committee functions and regulatory processes.

Senior Administrator – Professional Affairs at Legal Practice Council (2025-01 – Present)

• Collect and verify applications submitted to the Professional Affairs Committee, ensuring completeness and compliance before submission deadlines.
• Supervise and monitor staff performance, participate in performance reviews, and provide guidance, counselling, and skills transfer.
• Attend to walk-in queries and handle telephonic and written enquiries, escalating matters where necessary.
• Compile and submit monthly statistics and reports within required timelines.
• Create and maintain profiles and records on the system, ensuring accurate data capture and integrity.
• Maintain accurate and up-to-date records of all applications processed.
• Administer and maintain an effective filing system, including electronic records of correspondence and enquiries.
• Manage and maintain relevant electronic databases in support of departmental operations.

Administrator - Regulatory at Legal Practice Council (2022-07 – 2024-12)

• Attending to typing letters, memorandum, and minutes
• Develop and manage a filing system for the office.
• Data Capturing
• Handle all administration relating to the public's complaints and disciplinary matters.
• Handling all administration relating to practitioners, records, admissions, and articles of clerkship
• Adhere to stipulated periods in the carrying out of administrative duties.
• Assist in the handling of general telephonic enquiries, escalating for query resolution when required.
• Maintain up-to-date and accurate files of all correspondence and documentation and maintain relevant departmental database.

Legal Secretary/Administrator at Mkwanazi Melato Incorporated (2015-12 – 2022-05)

• Maintain an effective administrative system.
• Running the office reception area
• Offering warm friendly welcome to visitors
• Sorting and distributing incoming/outgoing posts.
• Processing staff payrolls, keeping account of finance and updating staff files.
• Receiving and redirecting telephone calls
• Coordinating office procedure
• Typing up correspondence including letters, emails, minutes, and memorandums

Diploma in Paralegal Studies – University of Johannesburg (2021)

High School – The Vaal High School (2015)