Oatlegile Tshwene
Customer Service Agent
Hire this person
Send a job offer directly to this candidate
About
Eager and talented young professional seeking growth opportunities in a dynamic work environment. Passionate student aspiring to become a professional chef and eventually launch her own culinary business.
Experience
Hardship Help Line (Lead Warmer Agent) at Afrishore BPO (2023-05 – 2023-08)
Lead Warmer Agent at Afrishore BPO
- Assisted customer with debts
Customer Service at Excess Telecoms (2023-09 – 2024-04)
Customer Service Representative at Excess Telecoms
- Assisted customers with inquiries
- Data Top Ups
- Resolved customers problems
- Administrative customers profile
Customer Service Agent (Call Centre Agent) at Direct Ferries (2024-05 – 2024-10)
Customer Service Agent in Call Centre
- Amending, cancelling, booking tickets
- Refunds, vouchers
- Customer enquiries
Administration Agent at Quick trade - We Work (2025-01 – 2025-02)
Administration Agent at Quick trade - We Work
- Verifying customers ID, Passport, Proof of residence
Customer Service Representative Agent at DSG (2025-02 – Present)
Customer Service Representative Agent at DSG
- Stock check
- Emails
- Calls
- Account queries
- Online orders
- Money transfer
- Marketing Enquiries
- Complaints
- Cellphone queries
- E-Commerce
- Compliments
- Pay-Flex
- PayJustNow
- Happy Pay
- Peach Payments
- Online profile changes
Education
Secondary Education in General Education – Hoerskool Birchleigh (2014-01 – 2020-12)
Diploma in Events and catering operations – Boston City Campus (2021-01 – 2022-12)
Diploma in Business Management – Boston City Campus (2022-01 – 2024-12)
