Sydney Chauke
Customer service agent,
Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since July 27, 2023
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About
Empathetic and customer-focused customer service professional looking to take on additional responsibilities at a larger retail location. Three years of experience managing phone and in-person queries in retail where I applied problem-solving and creative expertise to maintain a 99% satisfaction rate. Proficient in point-of-sales systems, drafting customer emails and following up on requests.
Experience
Excellent communication, writing and verbal
Good team play and work well independently
Problem solving skill
Good self-motivator
Good Customer skills
Ability to plan, organize and lead
Time Management and ability to work shifts
Attention to details
Education
Grade 12 matric certificate obtained in 2010.
College certificate in Electrical Engineering obtained in 2012