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Sydney Chauke

Sydney Chauke

Customer service agent,

Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since July 27, 2023
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About

Empathetic and customer-focused customer service professional looking to take on additional responsibilities at a larger retail location. Three years of experience managing phone and in-person queries in retail where I applied problem-solving and creative expertise to maintain a 99% satisfaction rate. Proficient in point-of-sales systems, drafting customer emails and following up on requests.

Experience

Excellent communication, writing and verbal

Good team play and work well independently

Problem solving skill

Good self-motivator

Good Customer skills

Ability to plan, organize and lead

Time Management and ability to work shifts

Attention to details

Education

Grade 12 matric certificate obtained in 2010.

College certificate in Electrical Engineering obtained in 2012

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