Winona Nell

Executive Assistant and Administrative Professional with 6+ years of experience supporting executives, managing operations, and improving business processes. Highly organised, proactive and detail-oriented with proven ability to manage calendars, handle confidential information and coordinate across teams. Experienced with CRM systems, Slack, Zoom and Google Workspace. Strong communicator with the ability to anticipate needs and deliver solutions independently.

Internal Sales Coordinator at National Glass Distribution (2024-02 – Present)

• Manage full sales cycle from initial enquiry, quotations and order coordination through to closing and aftercare
• Track sales targets and monitor performance metrics to support team goals
• Maintain CRM systems and ensure accurate, up-to-date client records
• Build and manage client relationships to drive retention and repeat business
• Coordinate between clients, suppliers and internal teams to ensure smooth operations
• Manage pricing, negotiate terms and liaise with suppliers and logistics partners
• Resolve client issues promptly and support broader sales operations

Senior Administrator & Executive Assistant at Avalanche Air (2021-06 – 2024-01)

• Provided executive support including calendar management, scheduling and documentation
• Managed compliance processes, company registrations and filing systems
• Coordinated suppliers, tracked invoices and improved admin processes

HR Assistant at CMC Global (2021-01 – 2021-05)

• Screened CVs, coordinated interviews and maintained HR documentation
• Supported recruitment and onboarding

Receptionist & Administrator at Avalanche Air (2017-02 – 2021-01)

• Handled calls, emails and office administration
• Maintained records, supported billing and assisted with procurement

Higher Certificate in Business Management – MANCOSA (2024)

National Senior Certificate – Transvalia High School (2016)