Zandile Geyane
Customer service agent (support)
Talent
Soweto, City of Johannesburg Metropolitan MunicipalityMember since October 24, 2023
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About
Evaluation of customers personal details. Multi tasking Inbound and Outbound calls Customer service Microsoft-word/Excel. Assist with deposits and withdrawals and FICA related things.
Experience
Reached target for required daily outbound calls plus daily registrations. I have dealt with irate customers in most cases and managed resolving the inquiry