Alicia Bachorz

Customer service representative

Talent

Whitby, OntarioMember since December 26, 2022

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About

Hard working individual looking to obtain a part time/full time career where I can thrive, learn, succeed and help to grow and better your company!

Experience

Alicia Bachorz

Professional experience

2017-current

Owner of Natural Cleaning Service & Steam Cleaning

•Grew Durham Regions 5 star cleaning and steam cleaning business independently

•Marketing, advertising and keeping clients very satisfied long term and continuing a long term clientele.

Very experienced with hiring new employees and understanding how to find the best candidates for the job and experienced with payroll.
Disinfected all cloths and supplies daily
Smart serve and cpr training obtained
18 years of driving experience, clean driving record, experienced with towing trailers

Sales Experience

Sold deep cleans, office cleans, steam cleaning of Sofas, Carpets, Grout and grew Durham Regions 5 star cleaning business.

Sold all natural cleaners with friends and clients.

•Maintained website and business pages

Clean criminal record check

•Microsoft Word

•Microsoft Excel

•Technical support

Motivated, Independent and self disciplined and fast learner

•Record keeping, cold calling, market development, conflict management, kept all finances and financial break downs up to date, book keeper, accountant, merchandising, ordering, re-stocking, billing, giving quotes to clients and working with clients in order to keep them very satisfied with our services

•Very experienced with mathematics and breakdowns and explained complicated concepts simply.

•Comfortable in different sales situations

•Fast paced, great listening skills, provide elite customer service, experienced with saving time, growing businesses and succeeding in financial goals.

Experienced with running a crew daily, lead and trained all employees, making sure everything is done properly, on time and built and maintained customer relationships and satisfaction.

Non smoker, non drinker, on time and very reliable

•Have my own vehicle and willing to commute for the right job

•Communication skills & organization skills

Multitasker and independent thinker.
I made sure my company's visions and tasks were met.

•Very experienced in home and office cleaning and steam cleaning

Received full grant from very impressed judges.
Very experienced with mathematics and break downs.
Created door to door flyers, business cards and coupons.

•Have my own line of all natural products, including cleaners, disinfectants, moisturizers etc.

•Experienced in both wood working and painting.

Minacs-Bell Repair

2000-2003

•Answered phone calls and delt with all problems, technical support

•Trouble shoot and resolve customers telephone problems in a timely manner

•Scheduled technicians to fix broken phone lines.

•Used my skills to try to fix phone lines over a call

•Had the ability to calm down angry callers

•Build strong customer relationships and deliver excellent customer service and solve customers needs

•Due to my hard work efforts and flexible schedule my manager asked me to extend almost every day

•Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment

•Demonstrate an eagerness to learn and determination to succeed

Have proven customer service skills through work
Willing to assist in a professional, friendly and efficient manner

Am available to work a flexible schedule

•I have the ability of earing clients and people's trust within the first time of meeting and being able to always have that trusted relationship with a client/co-worker.