Customer service representative
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Hard working individual looking to obtain a part time/full time career where I can thrive, learn, succeed and help to grow and better your company!
2017-current
Owner of Natural Cleaning Service & Steam Cleaning
•Grew Durham Regions 5 star cleaning and steam cleaning business independently
•Marketing, advertising and keeping clients very satisfied long term and continuing a long term clientele.
Sold deep cleans, office cleans, steam cleaning of Sofas, Carpets, Grout and grew Durham Regions 5 star cleaning business.
Sold all natural cleaners with friends and clients.
•Maintained website and business pages
•Microsoft Word
•Microsoft Excel
•Technical support
•Record keeping, cold calling, market development, conflict management, kept all finances and financial break downs up to date, book keeper, accountant, merchandising, ordering, re-stocking, billing, giving quotes to clients and working with clients in order to keep them very satisfied with our services
•Very experienced with mathematics and breakdowns and explained complicated concepts simply.
•Comfortable in different sales situations
•Fast paced, great listening skills, provide elite customer service, experienced with saving time, growing businesses and succeeding in financial goals.
Experienced with running a crew daily, lead and trained all employees, making sure everything is done properly, on time and built and maintained customer relationships and satisfaction.
•Have my own vehicle and willing to commute for the right job
•Communication skills & organization skills
•Very experienced in home and office cleaning and steam cleaning
•Have my own line of all natural products, including cleaners, disinfectants, moisturizers etc.
•Experienced in both wood working and painting.
Minacs-Bell Repair
2000-2003
•Answered phone calls and delt with all problems, technical support
•Trouble shoot and resolve customers telephone problems in a timely manner
•Scheduled technicians to fix broken phone lines.
•Used my skills to try to fix phone lines over a call
•Had the ability to calm down angry callers
•Build strong customer relationships and deliver excellent customer service and solve customers needs
•Due to my hard work efforts and flexible schedule my manager asked me to extend almost every day
•Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
•Demonstrate an eagerness to learn and determination to succeed
Am available to work a flexible schedule
•I have the ability of earing clients and people's trust within the first time of meeting and being able to always have that trusted relationship with a client/co-worker.
Minden, Ontario- 2018-2022
•Rented out vacation property in the Kawartha
•Supplied paddle boards for rent
•Accepted E-transfers and supplied invoices
•Made sure everything was working and in good condition before and after rental week/weekend
•Cleaned property after each use
•Created events and entertainment information for the area
•Met sales goals
Answering calls from in-house guests as needed
•Always available to answer questions from guests before arrival In Home Daycare
2012-2015
Ran a daycare from home 3 children ages 2-4 years
Meal prep, cooked healthy meals
Changed diapers, laundry,
Experienced with working with children with
2000-2001
Assisted teacher with marking quizzes
Helped out in class room with lunch clean up
Whitby 2005-2006
Ajax 2006-2007
Responsible, along with assistance for caring for around 20 children ages 5-10year olds
Helped manager with duties needed, printer, clean up.
Entertained, and responsible for taking over 60 kids for walks at the lake
Meal prep, dishwasher, kitchen clean up
2002-2005
Waitresses, served entire Restaurant
Stocked fridge, answered phone calls
