Ben O'Malley
Culinary & Customer Service Professional | Food Service · Hospitality · Retail
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About
Results-driven culinary and customer service professional with proven experience across food service, regulated retail, and logistics. Delivers quality, efficiency, and compliance in fast-paced environments. Fluent in French; conversational Spanish and Portuguese.
Experience
Delivery Associate - CRR Logistics Inc. - Ottawa, ON
(2025-11)
- Execute daily delivery routes with consistent on-time performance across all assigned zones
- Transport goods safely in full compliance with traffic, safety, and regulatory standards
- Maintain accurate delivery documentation and logs to support inventory tracking and billing
Budtender / Driver - Purple Meadow - Ottawa, ON
(2024-12 - 2025-10)
- Delivered expert customer service in a regulated retail environment, ensuring full ID and compliance adherence
- Processed accurate POS transactions and maintained inventory records across high-volume shifts
- Coordinated restocking and daily operations, supporting seamless team workflow
Cook / Server - Redwoods Retirement - Ottawa, ON
(2024-03 - 2024-12)
- Prepared resident meals to strict dietary and quality standards, both independently and as part of a team
- Trained 5+ new hires in service standards, cutting onboarding time by 25% and boosting team cohesion
- Supported front-of-house staff during peak periods while contributing to menu development
Cook - Waterford Retirement - Barrhaven, ON
(2023-08 - 2024-03)
- Redesigned food storage systems, reducing retrieval time by 40%; mentored new kitchen staff on procedures and standards
Cook - Carp Commons Retirement - Carp, ON
(2023-03 - 2023-08)
- Graduated top of culinary class and hired directly by instructor; reorganized storage layout, cutting retrieval time by 30%
Education
Bachelor of Culinary Arts and Food Science - Culinary Arts and Food Science - Algonquin College (2022 - 2026)
High School Diploma - Music Honours - Nepean High School (2018 - 2022)
