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Christopher Osmond

Christopher Osmond

Dedicated and detail-oriented professional with 6+ years of recovery management, administrative support, and records management experience

Talent
Sylvan Lake, ABMember since August 5, 2026
Time managementRecords managementCustomer serviceCollectionsAccount follow-upWritten communicationStaff managementSupervisory experienceSchedulingTrainingCustomer Relationship Management (CRM)Team leadershipFinance and accounting operationsRecord-keepingReconciliationClass 5 Driver's License
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Time managementRecords managementCustomer serviceCollectionsAccount follow-up

About

Dedicated and detail-oriented professional seeking a full-time position, with over 6 years of experience in recovery management, administrative support, and records management. Proven ability to optimize filing systems, improve document retrieval processes, and enhance workflow efficiency to support informed decision-making and productivity improvements. Skilled in cultivating positive vendor relationships, maintaining accurate financial and administrative records, and ensuring compliance with organizational policies and procedures.

Recognized for exceptional organizational skills, attention to detail, and the ability to foster safe, professional, and welcoming environments while delivering high-quality service and support.

Experience

Receiver - Walmart - Red Deer, AB

(2025-11 - 2026-06)

  • Received, inspected, and processed incoming shipments while verifying quantities, accuracy, and product quality against purchase orders.
  • Maintained organized receiving areas, ensuring inventory was properly labelled, stored, and accessible for store operations.
  • Operated inventory management systems to update records, track shipments, and maintain accurate stock information.
  • Coordinated with vendors, management, and store teams to resolve discrepancies and ensure timely processing of deliveries.
  • Followed workplace safety procedures while handling merchandise, operating equipment, and maintaining a clean and efficient work environment.
  • Assisted with stocking, inventory control, and general warehouse duties to support daily store operations.

Security Guard - Commissionaires - Red Deer, AB

(2025-07 - 2025-11)

  • Ensure the safety and security of the facility through proactive monitoring, regular patrols, and rapid response to incidents and emergencies.
  • Provide professional customer service and maintain a safe, welcoming, and respectful environment for visitors, staff, and contractors.
  • Monitor premises using surveillance systems and security equipment to identify and respond to potential security concerns.
  • Maintain accurate daily activity logs, incident reports, and documentation in compliance with company policies and security protocols.
  • Respond promptly to alarms, disturbances, and emergencies while following established procedures and reporting requirements.
  • Build and maintain positive relationships with clients and visitors by delivering reliable, professional, and personalized service.

Administrative Support - Iceberg Finance - Sylvan Lake, AB

(2024-11 - 2025-04)

  • Prepared and submitted Proof of Claim documentation for bankruptcy files, ensuring accuracy, completeness, and compliance with legal and regulatory requirements.
  • Coordinated timely submissions and maintained communication with trustees and external stakeholders throughout the claims process.
  • Conducted monthly audits of repair loans and auto loan accounts to identify discrepancies and support financial accuracy and integrity.
  • Entered, updated, and maintained detailed records for new repair loans in accordance with company policies and procedures.
  • Managed administrative data and documentation related to vehicle remarketing activities following repossessions and seizures.
  • Assisted with recovery and collections processes by maintaining accurate records and supporting efficient account management.

Recovery Manager - Recovery Manager Services - Red Deer, AB

(2023-12 - 2024-10)

  • Managed and maintained filing and records management systems, improving document organization and retrieval efficiency.
  • Generated detailed reports and tracked recovery activities to support accurate data analysis and informed decision-making.
  • Developed and maintained strong relationships with vendors, clients, and service providers to ensure timely and cost-effective service delivery.
  • Streamlined administrative and operational workflows to improve team productivity and overall efficiency.
  • Monitored account recovery progress and maintained accurate records in accordance with company policies and regulatory requirements.
  • Provided administrative support through data entry, document preparation, reporting, and file management while maintaining confidentiality and accuracy.

Recovery Manager - NForce Collateral Recovery Inc - Red Deer, AB

(2022-10 - 2023-12)

  • Efficiently managed document and records management systems, improving data accessibility, organization, and team productivity.
  • Generated detailed and insightful reports to support account management, improve database accuracy, and assist with business decision-making.
  • Cultivated and maintained strong vendor and service provider relationships to ensure seamless operations and timely service delivery.
  • Streamlined workflows and administrative processes to enhance personnel performance and overall operational efficiency.
  • Monitored and maintained accurate account records while ensuring compliance with company policies and procedures.
  • Coordinated communications between clients, vendors, and internal departments to support recovery and collections activities.

Office Coordinator - Consolidated Civil Enforcement - Red Deer, AB

(2022-06 - 2022-10)

  • Coordinated client caseloads by maintaining accurate records, tracking updates, and ensuring timely communication with clients and internal teams.
  • Managed invoicing processes, monitored account balances, and followed up on outstanding payments to support accurate financial reporting and cash flow.
  • Entered, updated, and maintained client data within company databases to improve record accuracy, accessibility, and workflow efficiency.
  • Provided administrative support by organizing documentation, preparing reports, and assisting with daily office operations.
  • Communicated professionally with clients, team members, and stakeholders to resolve inquiries and ensure efficient service delivery.

Security Guard - Paladin Security - Red Deer, AB

(2021-11 - 2022-06)

  • Monitored security systems, enforced safety procedures, and responded promptly to incidents to maintain a safe environment.
  • Conducted regular patrols, inspections, and surveillance activities to protect property, visitors, and staff.
  • Managed emergency situations using strong decision-making and conflict resolution skills to maintain order.
  • Prepared incident reports, documented security concerns, and communicated effectively with team members and site management.
  • Collaborated with security teams to implement preventative measures and improve overall site safety.

Credit Finance Analyst - Rifco National Auto Finance - Red Deer, AB

(2019-12 - 2020-09)

Prepared and analyzed monthly financial statements, reports, and account summaries to support accurate financial

Skills

administrative supportand records management experience

Reviews

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