Medical Office Assistant - United Clinic - 940 Sherbrook St., Winnipeg, MB
(2024-02 - 2024-02)
Practicum
- Greeting patients, answering phone calls, scheduling appointments.
- Maintaining and updating patient information in the electronic health record using ACCURO.
- Processing and filling.
- Typing documents data entry, filing and scanning documents.
- Ensuring compliance with all health and safety procedures.
- Coordinating referrals to other healthcare provider.
- Maintaining cleanliness and organization of the medical office.
Client Specialist Representative - CASH MONEY - 647 Portage Ave, Winnipeg, MB
(2018-01)
- Prepared daily indivual paperwork and allocated labor duties for each Financial Service Representative.
- Completing all daily responsibility and effectively responding to customer inquiries and complaints.
- Remained Flexible and adjusted to environmental and customer service situations as they occur.
- Answering all incoming and outgoing phone calls and make sure to build rapport in every clients.
- Organizing all clients documents and making sure that all be in place.
- Responsible for cash balancing before and after the shift.
Cash Supervisor - SHOPPERS DRUGMART - Portage Place, Winnipeg, MB
(2017-01 - 2017-12)
- Supervised and prepared daily indivual paperwork for all the cashiers in all areas.
- Completing all daily responsibility and effectively responding to customer inquiries and complaints.
- Remained Flexible and adjusted to environmental and customer service situations as they occur.
- Ensures the Opening and Closing procedures. Making sure all the store alarmed are set and armed.
Shift Manager - HI FLYER KFC - Food Court Polo Park, Winnipeg, MB
(2017-01 - 2018-12)
Part Time
- Manage shifts in accordance with Company Policies and Procedures including directing the activities of employess in maximising sales, operating efficiency and profit.
- Responsible for execution of One-System Workplace Health and Safety during their shift.
- Ensure employess under their control are observing safety procedures and that any hazardous situation are rendered safe.
- Assisting the Restaurant Manager to achieve standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of service.
Hotel Manager - KING JAMES HOTEL - Glan, Sarangani Province, Philippines
(2016-01 - 2017-12)
- Supervised guest services, including greeting and conversing with guests from diverse backgrounds on various services available.
- Processed guest folios and collected payments for services rendered ; processed and managed all cash receipts and prepared daily deposits to the bank.
- Assisted guests with any service requests/complaints, and negotiated appropriate solutions that satisfies guests' needs ; provided assistance for inquiries regarding local entertainment spots within the city.
- Maintained efficient and effective work flows for the entire hotel staff; prepared work schedules and roastered staff on duty stations on weekly basis.
Shift Manager - CONGO GRILLE - General Santos City, Philippines
(2012-01 - 2016-12)
- Managed all opening and closing procedures of the store on daily basis.
- Performed accurate stock control, including ordering, delivery checks, stock levels and wastage control/reduction.
- Organized all sitting and eating spaces to create a welcoming look and feel for customers and their guests while demonstating/living the restaurant's values.
- Assured smooth running of daily operations by organizing staff and resources, menu assortment, preparing and maintaining clean sitting areas and general ambience of the restaurant environment.
- Provided guest satisfaction by ensuring high level of hospitality services.
