Harmeet Kaur

Dedicated and compassionate Medical Office Assistant (MOA) and Office Administrator with 3+ years of comprehensive experience managing front-desk operations, patient scheduling, and clinical coordination in fast-paced medical environments. Highly skilled in Electronic Medical Records (EMR) systems, patient appointment booking, follow-ups, and referral coordination. Proven ability to deliver exceptional patient care, maintain strict confidentiality, and streamline clinic workflows.

Actively seeking a rewarding Medical Office Assistant position in the Northeast Calgary area.

Medical Office Assistant at Chinook Mall Medical Clinic (2023-11 – Present)

• Manage front-desk reception, greet patients warmly, and handle incoming phone calls, emails, and inquiries.
• Coordinate patient appointment booking, scheduling, and timely follow-ups.
• Utilize EMR systems extensively to maintain, update, and secure patient medical records and charts.
• Process and follow up on physician-sent referrals, lab requests, and diagnostic reports efficiently.
• Coordinate seamless communication between patients, physicians, and other healthcare providers.
• Handle basic clinical support tasks, billing, and ensure a clean, professional, and compliant office environment (HIPAA/PIPEDA).

Bookkeeper at Cloverdale Topsoil (2019-01 – 2023-08)

• Managed daily bookkeeping functions including accounts payable/receivable and bank reconciliations.
• Prepared monthly financial statements, processed payroll, and maintained detailed records for over 30 clients.
• Ensured adherence to strict company policies and accounting standards.

Diploma in general studies – Kwantlen Polytechnic University (2018 – 2020)