MOA Practicum student at Forest lane medical clinic (2026-01 – 2026-02)
Medical office assistant practicum student
- Confidently Managed patient flow through examination and treatment areas
- Consistently Responded to patient inquiries via phone, email, and in person in a timely and professional manner
- Consistently Organized and completed patient recall
- Utilized problem-solving skills to swiftly and efficiently resolve customer complaints, enhancing overall customer satisfaction. Handled safe deposit boxes in accordance with procedures
- Answer and direct phone calls, respond to inquiries, and manage general office communications
Administrative assistant + Booker at Hair by Janice nw (2024-02 – 2025-11)
Administrative assistant and booking coordinator
- Managed customer service operations for a busy front desk, overseeing check-in/check-out processes, responding to phone inquiries, and addressing customer inquiries
- Organized and placed new orders for office space, completed large supply orders and high volume calls
- Utilized problem-solving skills to swiftly and efficiently resolve customer complaints, enhancing overall customer satisfaction. Handled safe deposit boxes in accordance with procedures
- Answer and direct phone calls, respond to inquiries, and manage general office communications
Stock lead + Sales associate at NORDSTORM (2022-06 – 2023-10)
Stock lead and sales associate
- Maintained clean and organized warehouse and work areas, contributing to a safe and productive working environment. Consistently ordered new cleaning supplies and arranged stock room cleaning supplies
- Confidently Sorted and efficiently distributed materials to appropriate storage areas and production lines. Provided support for stock associates by scheduling individuals in areas they were stronger in
- Marked materials with identifying information and meticulously maintained accurate records of materials received and distributed, enhancing inventory management
- Consistently maintained excel spreadsheet for inventory
Stylist/Brand ambassador at Wilfred Aritzia (2019-04 – 2020-09)
Stylist and brand ambassador
- Collaborated effectively with other team members to ensure customer satisfaction was achieved
- Demonstrated strong organizational skills by efficiently restocking shelves and keeping merchandise neat and orderly
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing. Regularly Informed clientele of new items and promotions
- Strong understanding of seasonal trends, colors and prints to appeal to the needs of clients. Confidently maintained warm and open conversation with clients
