Olum

MOA Practicum student at Forest lane medical clinic (2026-01 – 2026-02)

Medical office assistant practicum student

• Confidently Managed patient flow through examination and treatment areas
• Consistently Responded to patient inquiries via phone, email, and in person in a timely and professional manner
• Consistently Organized and completed patient recall
• Utilized problem-solving skills to swiftly and efficiently resolve customer complaints, enhancing overall customer satisfaction. Handled safe deposit boxes in accordance with procedures
• Answer and direct phone calls, respond to inquiries, and manage general office communications

Administrative assistant + Booker at Hair by Janice nw (2024-02 – 2025-11)

Administrative assistant and booking coordinator

• Managed customer service operations for a busy front desk, overseeing check-in/check-out processes, responding to phone inquiries, and addressing customer inquiries
• Organized and placed new orders for office space, completed large supply orders and high volume calls
• Utilized problem-solving skills to swiftly and efficiently resolve customer complaints, enhancing overall customer satisfaction. Handled safe deposit boxes in accordance with procedures
• Answer and direct phone calls, respond to inquiries, and manage general office communications

Stock lead + Sales associate at NORDSTORM (2022-06 – 2023-10)

Stock lead and sales associate

• Maintained clean and organized warehouse and work areas, contributing to a safe and productive working environment. Consistently ordered new cleaning supplies and arranged stock room cleaning supplies
• Confidently Sorted and efficiently distributed materials to appropriate storage areas and production lines. Provided support for stock associates by scheduling individuals in areas they were stronger in
• Marked materials with identifying information and meticulously maintained accurate records of materials received and distributed, enhancing inventory management
• Consistently maintained excel spreadsheet for inventory

Stylist/Brand ambassador at Wilfred Aritzia (2019-04 – 2020-09)

Stylist and brand ambassador

• Collaborated effectively with other team members to ensure customer satisfaction was achieved
• Demonstrated strong organizational skills by efficiently restocking shelves and keeping merchandise neat and orderly
• Maintained a clean, organized inventory and curated displays of rotating seasonal clothing. Regularly Informed clientele of new items and promotions
• Strong understanding of seasonal trends, colors and prints to appeal to the needs of clients. Confidently maintained warm and open conversation with clients

BFA in Drawing – Alberta University of the arts (2024-05)

Diploma in Medical assistant + unit clerk – ABES College (2026-02)