Kenny
Bilingual IT Technical Support student
Talent
OttawaMember since August 18, 2026
Hardware DiagnosticsRAM & StorageBIOS/UEFIWindows ServerActive DirectoryPowerShellIPv4/IPv6SubnettingVLANsDNSDHCPCisco Routers/SwitchesCisco Packet TracerVirtualBoxVMware
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Hardware DiagnosticsRAM & StorageBIOS/UEFIWindows ServerActive Directory
About
Bilingual IT Technical Support student with hands-on experience in PC assembly, hardware diagnostics, Windows installation, BIOS configuration, and system troubleshooting through college labs and technical training. Detail-oriented problem solver with a strong focus on technical accuracy and customer service.
Experience
Commercial Service Member at CleanMark (2024-05 – 2026-08)
Inventory & Logistics Manager (Volunteer) at Helping with Furniture (2024-04 – 2024-07)
Online Editor at Juno7 (2021 – 2024)
Education
Diploma in IT Technical Support – Collège La Cité
High School Diploma – Colegio San Luis (2021-07)
Skills
Bilingual IT Technical Support student
