Lance Concepcion
Technical Support Representative
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About
Dedicated and versatile professional with experience as a Control Panel Technician and Call Center Agent. Strong background in technical operations, troubleshooting, customer service, and effective communication. Demonstrates excellent attention to detail, problem-solving skills, and the ability to work efficiently in fast-paced environments. Reliable, adaptable, and committed to maintaining high-quality standards while providing professional and responsive service.
Experience
Technical Support Representative - TCL Online Services Inc. Philippines
(2025-09 - 2026-03)
Control Panel Technician - Spartan Controls Calgary Solutions Centre
(2024-08 - 2024-12)
- Control Panel Layout and Installation
- Mount and Wire Electrical Components
- Quality in compliance with CSA Standards
- Perform point-to-point wiring using standard wiring procedures, including proper wire routing, stripping, crimping, and proper wire termination
- Work jointly with other technicians to produce panel as specified by the customer in the time frame requested
- Structure Assembly
Contractor - Solaris Electric Inc.
(2024-04 - 2024-08)
Education
Senior High School Graduate - AMA Computer College (2023-06)
