Seba Raichel
Customer Service Professional
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About
A friendly and reliable customer service professional with experience in front desk support, retail service, data entry, and administrative tasks. Skilled in greeting customers, answering phones, managing appointments, processing payments, and maintaining organized records. Known for being punctual, approachable, and comfortable working with computers and office software.
Seeking a Front Desk Receptionist position where I can help create a welcoming and efficient environment for patients and staff.
Experience
Customer Service Associate - Sobeys - Halifax, NS
- Provided friendly customer service and assisted customers with purchases and product inquiries.
- Handled cash and card payments accurately using POS systems.
- Maintained organized shelves and ensured a clean and welcoming store environment.
- Worked efficiently in a fast-paced environment while communicating with team members.
Social Media Marketer & Customer Service - Delta Lion Pub - Nordel Centre
(2023-06 - 2024)
- Provided front desk coverage including greeting visitors and answering incoming phone calls.
- Assisted with administrative tasks such as data entry and maintaining organized records using Excel.
- Helped customers with inquiries and ensured a friendly and welcoming environment.
- Managed social media content and customer communication online.
Business Development Associate - Calcus Solutions Pvt Ltd - Kerala, India
(2017-02 - 2023-04)
- Maintained client records and performed regular data entry and documentation tasks.
- Handled customer communication through phone and email.
- Conducted market research and maintained organized data reports.
- Supported office operations with administrative and clerical tasks.
Education
Professional Pilot Program - Aviation - Pacific Professional Flight Centre (2025)
Bachelor of Technology - Computer Science Engineering - Kerala University (2018)
