Shaiza Ahmed

Scheduling and Communication: Oversaw optical service appointment calendars, working closely with business directors and customers to maximize daily schedules to guarantee smooth client flow. Improved interdepartmental access and document retrieval time by revitalizing the filing system for digital and physical records across several store locations.

Assist Administrative

Manager with preparing and formatting documents, reports, and external updates.

Administrative Assistant & Lab Assistant at Laurier Optical Lab (2025-09 – Present)

• Scheduling and Communication: Oversaw optical service appointment calendars, working closely with business directors and customers to maximize daily schedules to guarantee smooth client flow.
• Improved interdepartmental access and document retrieval time by revitalizing the filing system for digital and physical records across several store locations.
• Assist Administrative Manager with preparing and formatting documents, reports, and external updates.

Lab Assistant at Laurier Optical Lab (2025-05 – 2025-11)

• Logistics and Quality Assurance: Performed thorough quality control checks on completed goods in comparison to work orders prior to shipping, guaranteeing 100% accuracy in order fulfillment and lowering returns.
• Prepared, packaged, and contained quality control to dispatch daily customer orders to ensure timely delivery.

Receptionist at Barrhaven Accounting & Tax Professional Corporation (2023-02 – 2025-07)

• Client Service Excellence: As the initial point of contact for a busy tax firm, I handled a large number of incoming calls and efficiently and professionally scheduled client appointments.
• Financial Record Management: Enhanced cash flow by processing client invoices, keeping track of outstanding payments, and organizing and maintaining private financial records.
• Administrative Support: Directly supported the company's professional image by helping with general office tasks, such as data entry and upholding a friendly workplace.

B.A. Joint Honours in Psychology & Linguistics – University of Ottawa (2020-09 – 2025-04)

High School Diploma in Tech Award – St. Joseph Catholic High School (2014-09 – 2020-06)