Tanasa Tyler

Graduate of Canadian Beauty College with expertise in Skin Care Specialist Program and Laser Technician Course. Passionate about skincare and health & wellness with over 120 hours of clinical experience. Strong background in finance and customer service with years of front-facing positions. Excellent communicator with a pleasant, calm and friendly demeanor. Seeking to leverage strong communication skills and healthcare experience in a patient care role.

Receptionist - Dermapure Toronto - Toronto, ON

(2023-01 - 2026-12)

Full-time receptionist role collaborating with dermatology team and clinic staff.

• Collaborate and work daily with a great team, get along wonderfully with everyone
• Answer phone calls and reply to client emails
• Greet clients upon entering clinic and leaving
• Create file for every new client and update demographics
• Schedule client appointments and manage the clinic calendar
• Assist Dermatology with filing, faxing and bookings of referrals
• Use Zenoti and Hyper Connect programs
• Process transactions, inventory check, re-stocking of products
• Contributing to company revenue
• Selling SkinCeuticals, Functionalab products, Colorscience, cosmetic procedures and skin services
• Complete opening and closing procedures
• Providing information of Injectables, facials, botox, lasers, etc
• Pulling and prepping files daily for next-day appointments
• Assist Dr. Fred Weksberg, MD,FRCPC when needed
• Clean clinic on a daily basis
• Build and maintain an excellent report with all clients and staff
• Ensuring wonderful client satisfaction and maintaining professionalism, always in a helpful friendly and timely manner

Medical Esthetician & Executive Assistant - Rose Health Clinic

(2022-01 - 2023-12)

Medical esthetician providing aesthetic treatments and administrative support in a multi-disciplinary health clinic.

• Performed organic facials using ReLiv Organics
• Microdermabrasion, LED Light Therapy, High Frequency, Dermaplaning, Microneedling
• Provided skin care consultations
• Performed administrative duties, data entry
• Completed registration and scheduling of Massage Therapy, Acupuncture, Organic Facials, Naturopathic Medicine, Registered Holistic Nutrition, Social Worker, Health and Wellness Coach, Botox and Filler
• Processed direct billing, insurance claims
• Created invoices and responded to patients inquires, messages and emails daily
• Sent treatment plans
• Courtesy calls made to confirm appointments
• Scheduled appointments
• Downloaded patients bloodwork, paperwork and uploaded to file
• Answered phone in a professional, friendly and timely manner
• Welcomed and greeted everyone
• Completed opening and closing procedure of clinic
• Selling of skin care products, specials and naturopathic products
• Processed orders through Shopify for ReLiv Organics
• Ordered products and aesthetic tools if needed
• Assisted with daily laundry and cleaning of the clinic, sanitization of surfaces
• Keep track of product inventory and supplies
• Developed and maintained a wonderful rapport with staff, patients and clients
• Completed registration of new patients and clients
• Maintained a clean and safe working environment

Patient Care Coordinator - Cutis Medical & Surgical Centre

(2019-01 - 2020-12)

Patient care coordinator in a medical and surgical centre supporting dermatology and cosmetic surgery departments.

• Verified OHIP cards, data entry
• Input of patient demographics through Medical EMR system
• Managed daily bookings of appointments
• Faxed and scanned medical documents daily and filed accordingly
• Reviewed referrals to determine the appropriate Doctor to see
• Courtesy calls made to confirm appointments
• Inbound calls answered in a helpful, friendly and professional manner
• Developed and maintained a wonderful working rapport with staff and patients
• Assisted Aesthetic Dermatologist Dr. Karen Edstrom by providing patient consultations for SkinCeuticals skin care and Cosmetic Services
• Booked Cosmetic Surgery procedures for Otolaryngologist and Facial Cosmetic Surgeon Dr. Ron Lemckert
• Made sure specimens were completed and ready for pickup
• Assisted patients with filling out paperwork
• Selling of skin care products and services
• Kept a clean and safe working environment
• Completed registration of new patients
• Processed debit/credit payments
• Completed billing transactions through Medical EMR system
• Welcomed patients and visitors in person and on the phone in a friendly and helpful manner

Front Desk Coordinator-Skin Care Specialist - Canadian Beauty College

(2015-03 - 2015-04)

Front desk coordinator in the school's clinic providing skin care treatments and educational services to clients.

• Completed facials, microdermabrasion treatments and chemical peels
• Educated clients on different treatments and their benefits
• Worked closely with staff and students to achieve daily targets
• Selling of products and packages on a daily basis
• Worked with brands: Alyria, Dermalogica and Dermaquest
• Assisted Admissions department with registration of new students
• Maintained a high level of professionalism while working with staff, students and clients
• Performed Facials, microdermabrasion treatments and chemical peels
• Actively spoke with clients and completed their work charts
• Developed and maintained a great working rapport with staff, students and clients
• Inbound calls answered in a helpful, friendly and professional manner
• Scheduled appointments
• Courtesy calls given to confirm appointments
• Maintained a clean and safe working environment
• Assisted all staff and students with anything they required help with

Skin Care Specialist Honors Certificate - Skin Care - Canadian Beauty College (2015-01 - 2015-04)

Laser Technician Honours Certificate - Laser Technology - Canadian Beauty College (2015-01 - 2016-12)

High School Diploma - Northern Secondary School