Wamiq Sayyed

Results-driven customer service professional with over two years of experience across banking, retail fuel operations, and big-box retail. Demonstrated ability to lead teams, manage daily operations, resolve customer issues efficiently, and maintain the highest service standards. Known for reliability, strong communication, and a proactive work ethic in fast-paced environments.

Store Supervisor - Petro Canada - Surrey, BC

(2024-07 - 2026-02)

• Supervised daily store operations and managed staff scheduling across multiple shifts
• Trained, mentored, and evaluated new employees to ensure consistent service quality
• Handled cash management including deposits, float balancing, and end-of-day financial reports
• Assisted customers with fuel services, payments, and product inquiries in a courteous manner
• Maintained safety protocols, store cleanliness, and ensured full compliance with company standards
• Resolved customer complaints promptly and escalated issues when necessary to maintain satisfaction
• Coordinated inventory counts and flagged stock discrepancies to management

Customer Service Representative - TD Bank - Burnaby, BC

(2024-01 - 2024-06)

• Assisted customers with banking inquiries, account transactions, and financial product questions
• Delivered professional, accurate, and confidential service in a regulated banking environment
• Resolved customer concerns efficiently while adhering to compliance and privacy policies
• Proactively promoted appropriate bank products and services based on individual customer needs
• Maintained meticulous attention to detail during all transactions to prevent errors and discrepancies
• Consistently achieved high customer satisfaction scores through personalized, solution-focused service

Cashier - Walmart - Surrey, BC

(2023-01 - 2024-12)

• Processed high volumes of customer transactions accurately using POS systems in a fast-paced retail environment
• Provided friendly and efficient service at checkout, ensuring a positive shopping experience for every customer
• Handled cash, debit, credit, and mobile payment methods with speed and accuracy
• Assisted customers with price checks, product locations, and general store inquiries
• Maintained a clean and organized checkout area to meet store presentation standards
• Collaborated with team members during peak hours to minimize wait times and improve customer flow

Bachelor of Science - Capilano University